CVS offers a range of services and products, including grocery items, health care, and COVID-19 testing. The CVS location on King Street in Northampton is praised for its pleasant and friendly staff, including a notable pharmacy employee who provided exceptional assistance during a challenging experience. Customers appreciate the option for both cashier and self-checkout, along with the accessibility of the parking lot and building. While the staff is generally kind and helpful, some shoppers have noticed that prices for certain items can be higher than at other stores. The store has a good selection of cosmetics, skin, and hair care products, including some salon brands. However, customers have reported difficulty in finding specific items, leading to frustration. Despite these concerns, the overall customer experience at CVS is positive, with many appreciating the assistance provided by staff members and the convenience of the services offered.
I had an issue with my medication prescription due to red tape, essentially. The pharmacist was attentive, understanding, and helped me with how to talk to my Dr to get things fixed. It was refreshing considering how painful the insurance issue was (CVS Caremark is a nightmare from hell).
December 2025
The phone system is a nightmare and you are forced to leave a message. Heaven help you if you miss the call back.
October 2025
Drove up to pick-up Rx. Used drive through. Quick and easy.
