Open 24 hours
259 Elm St, Northampton
Hotels
“Bought a room here after a really disappointing experience at Inn on Boltwood. The night clerk was very friendly and made my last minute reservation a breeze. Room was huge and clean. Bed was very comfortable. Free breakfast in the morning was surprisingly high quality. Would definitely stay here again.”
“The hotel is basically a Quality Inn like building but the location and the service provided by the staff is what truly makes it a special place to stay. The rooms are typical hotel rooms with visible wear and tear, specifically the washrooms in the room, needing new caulking around the tub and paint needing a touch up. The toilet in my room when flushed, had a whistle like a tea kettle, so I was lucky to be in room alone because this would have woken my spouse had he been with me. In the four nights I stayed, the shower temperature was lukewarm a few days. I spoke to the front desk on one occasion about it so the next day it was definitely better but the following day it was back to just barely warm…The pool and hot tub were a nice offering at the end of a busy day. All of the staff are extremely professional and helpful. I had two spa treatments while I stayed. One was amazing and worthwhile for the cost, but I added on a foot soak, which was awkward and literally being provided a tub of room temperature water and a fizzy thrown in while I sat alone, until I felt I was done? Very weird, as there was very little interaction and hot water was added from an electric kettle. I guess there is normally champagne provided but since I’m not a drinker I declined. I did get a bottle of water. Since they were trying to make it upscale, a glass of ice water maybe with lemon, might have seemed more fitting. Overall it is a very nice place and the hotel rooms are the only drawback. But the bed is comfortable with lots of pillows.
Breakfast in the morning is included with your stay. Some hot stuff, and more to choose from. Something for everyone.”
“Formerly a holiday inn.
Rooms are More modern then some photos indicate. Easy and gracious afternoon check in. Best value in the area and the beds and sheets are surprisingly excellent.”
10:30AM - 7PM
1 Campus Center Way, Amherst
Hotels
“I’ll update this -hotel is clean and central - but I’m dealing with excessive credit card charges that keep showing up on my card and I checked out three days ago. Get a receipt and if you don’t get a receipt email and ask for one. Right now I want people to be aware. I’ll update when this is resolved. And how it was resolved…
Evening Update! This was completely resolved. The management went above and beyond to make sure that everything was cleared up. No further concerns at this time. It seems I had an unusual situation.
Revised star ratings to all 5 starts.”
“We love the intimate, personal style of The Ellery.
Staff is so eager to help, and the rooms are uncluttered and comfortable.
The continental breakfast is outstanding—such thoughtfulness has gone into the array.”