Serio's Pharmacy is highly appreciated by customers for its warm, personal service and old-fashioned approach. Customers feel welcomed with friendly greetings and are treated like more than just a number. Staff members know customers' names quickly and show genuine care, often going the extra mile to ensure they get the medications they need. Many mention that the pharmacy offers a level of kindness, helpfulness, and professionalism that is rare in larger chains. The staff is described as knowledgeable, helpful, and understanding, with a no-stigma, solutions-oriented approach. Customers also value the reasonable prices and the thoughtful attention to detail, such as reminders about prescriptions to prevent potential issues. Switching from national chains to Serio's is seen as one of the best decisions, with many expressing happiness and relief in supporting a local business that treats them with respect and care. Overall, Serio's Pharmacy stands out for its excellent service, friendly atmosphere, and genuine concern for its customers, making it a preferred choice for the community.
Started getting my prescriptions here a few months ago and it is so much better than the big chains. It only takes 1 button in the phone tree to reach a real person when needed and the staff are always very helpful when I've had questions. I wish I switched sooner.
May 2026
The pharmacist was so nice!!! The woman on the phone was so nice!!! I was having such a tough day and they made a hard part a bit easier. Thank you.
October 2025
This multi-generational family-owned pharmacy is a throwback to the era before large department stores and pharmacy chains. Knowledgeable and friendly staff members know their customers. If you can get your prescription elsewhere for less, they will tell you.
