The AT&T Store in Northborough is highly praised for its friendly and helpful staff, including employees like David, Tyler, George, and Andrew. Customers appreciate how easy it is to understand deals and pricing, thanks to the clear communication from the team. The staff are known for their courteous and efficient service, often going above and beyond to resolve issues, such as eSIM problems or plan adjustments. Many customers have had positive experiences with device setup and troubleshooting, including connecting smartwatches and managing data plans. The store offers a wide range of products, including phones, tablets, smartwatches, and connected devices from popular brands. They also provide flexible wireless data plans suitable for different needs, including prepaid options with no annual contracts or credit checks. All plans come with the benefit of nationwide AT&T 5G service at no extra cost, especially with unlimited data plans. Customers feel confident returning to this location for future cellular needs due to the helpful and attentive staff, who are committed to making sure customers leave satisfied. Overall, the store is recognized for its excellent customer service and knowledgeable employees.
I received prompt and professional service from Tyler and David in the Northboro store yesterday. Thank you
December 2023
Tyler was very helpful and knowledgeable! Will be back!
December 2023
Tyler at this location is great! He always helps me out with my plan issues and getting set up. Recently I had some issues getting my Apple Watch Ultra connected and he was able to guide me through the whole process and I haven’t been happier. Will definitely return for any other cellular needs.
