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“Excellent service, I have had a number of phone carriers and have never had a good experience in store. David, the store manager, made everything so easy. He was knowledgeable and personable unlike a lot of representatives I’ve dealt with in the past and knew everything AT&T had to offer. I will 100% be back to this store if I need anything else”
“Was in Verizon today with Alison the Hudson location. She was incredible to work with, answered all our questions, and helped us update our phones and watches. Would absolutely go back there to work with her again”
“On 7/15/24 I brought my iPad into the Verizon Store on Technology Dr. in Hudson MA. Three days prior my iPad had lost its cellular connection. I had the good fortune of having Michael assist me. He spent quite a bit of time trying to resolve the problem on his own, with assistance from another employee and with tech support over the phone. Additionally he was able to help other customers while working on my issue. We were getting to the point that I was going to have to go to the Apple Store and determine if it was a hardware vs a network issue. One last attempt and success was achieved! He could have thrown up his hands at any point but didn’t. Verizon is lucky to have Michael (sorry I don’t remember his last name) as an employee. When it’s time to upgrade I will definitely return to this Verizon store. Thank you Michael and thank you Verizon,”
“I came here to replace the battery on my iPhone 11 and got a really great price. I also picked up a case they had in stock for a good deal. The guy working there answered all my questions and helped with some technical concerns I had. I definitely recommend this place if you’re on a budget and need honest, quality service.”
“Watched Cory handle an extremely difficult ongoing issue for the couple ahead of me… what had been going on since last September ,was resolved in 20 minutes! Now THAT is excellent customer service!!!!”
“Enes fixed up my daughter's dell computer and ordered hard to find parts. He basically completely rebuilt it did an amazing job! My daughter is so happy and has not lost the progress in all of her favorite games. Thank you”
“Try to reach you .. no body picking up the phone… I have a MacBook Pro .. and a screen protector… can you install it for me .. I will pay.. please let me know know sir.”
“The service at this store is spectacular! The sales assistant, Kamylle, is perfect; she's always willing to help with anything, especially when contacting the phone company! The prices are fair, and the service is the best I've ever seen in any other store! Congratulations to the staff and congratulations to Proprietary for having such capable and polite employees!”
“Anthony is great. I have been to the store a few times. Both Anthony and Anthony #2 and Andrew are very knowledgeable. They are super helpful. They can troubleshoot and fix anything”
“Elshad is amazing!! He is VERY talented and knowledgeable and beyond that he is very honest. I went to Elshad today as my touch screen for my iphone X was not responsive. He first tried to fix it without changing the screen. He then gave me a very competitive price and he gave me a one year warranty. He was so good that I wanted to give him a little more than he had quoted me but he refused to take it as he said if he wanted more money he would tell me that other things were wrong. He is a good man. Go see him if you need your phone fixed. Thanks Elshad!!!”
“Everyone in there went above and beyond. Mark, Jamaale, and Casey were all so kind and helpful and not even only to me. The issue Eye was having caused me to be in the store for many hours and Any other customer that came in while Eye was in there they were also so kind and attentive to. That day also happened to be the day the higher ups were in the store (including Mark) and it was still so great even with what Eye’m sure was added pressure.”
“I’ve gone in a couple times now for a phone issue. I’m always greeted by a tall’ish (maybe 6’2/6’3) man who kinda looks like a baby wearing glasses. I’d look for him if you need help. He never tries to sell you anything - just super helpful.”
“I had a great experience with Carlos at the Millbury AT&T store. After dealing with two frustrating visits at other locations, Carlos really came through for me. He went above and beyond to fix everything and made sure I left happy. His friendly attitude and determination to help was amazing. If you need assistance, Carlos is the one to go to. Highly recommend!”
“I had a great experience with Logan at AT&T. He helped me get my new phone and made the whole process smooth and stress-free. He took care of everything from start to finish, set everything up correctly, and made sure I was comfortable with my new device before I left. Logan was patient, professional, and clearly knew what he was doing. I really appreciate how easy he made the upgrade process — he’s excellent at his job!”
“Walked into the T-Mobile store yesterday to replace my broken iPhone 16 Pro. Peter Seng was my representative. He was able to quickly look up my insurance information, verify, and within 15 minutes hand me my new iPhone 17 pro, with all my data already transferring onto it! I would recommend this T-Mobile store to any existing or new customers, and a special thank you to Peter Seng- YOU ROCK!”
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“Alice did an amazing job replacing my phone screen! She fixed it quickly, and the quality of the work was excellent. My phone looks brand new again and works perfectly. The whole process was fast, professional, and hassle-free. I highly recommend Alice if you need your phone repaired! Thank you so much!”