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“Was in Verizon today with Alison the Hudson location. She was incredible to work with, answered all our questions, and helped us update our phones and watches. Would absolutely go back there to work with her again”
“I had an amazing experience with tech cell. I brought my son’s ps5 that was over heating. He fixed it the same day. The customer service and communication was on point. Would recommend to all my friends and family.”
“Kevin was super helpful today. He went out of his way to help me when he simply did not have to.. Thank you so much for getting me the new router. This kind of customer service is next level.”
“Kinan was very helpful and knowledgable about Verizon's products and phones and was able to answer all the questions I had regarding my account and upgrading my phone! I definitely recommend this store to anyone who is looking to switch or upgrade”
10AM - 6PM
391 Shrewsbury St, Worcester
Mobile Phones
“I brought my computer in to be worked on by Abdul. He diagnosed the issue quickly and promised I would have it back before I had an exam that I needed my computer for. He fixed the issue he initially diagnosed but unfortunately there were a few things wrong with my computer and he needed to work on it more. Luckily I had a second laptop available to me that I could borrow for school. If I didn't though Abdul was going to lend me one at no cost and even after I kept telling him I had an extra he continued to remind me that he had plenty of loaners available to give me. It took a little bit longer for Abdul to fix the multiple issues with my computer because he was waiting for parts. He kept me update through the whole process. It was ready after about a week and I went to pick it up and for no charge Abdul got me an exact copy of my laptop. He explained that the issues with my old laptop were too involved to be worth fixing and would take more time so he completely switched out my laptops seamlessly. I was able to login into the new laptop and all my programs and files were there. And he did this for no cost after he said the computer was fixed with the initial issue. This man was helpful, kind, skilled and knowledgeable. He saved me a lot of trouble and he held himself to a high standard as a businessman. I plan to bring any future computer or phone issues I have to him and I know I will be treated respect and as a neighbor.”
“SmartFix is excellent and professional! Our son's tablet is almost 3 years old. The screen cracked. We were concerned it could not be fixed. SmartFix fixed it in two days, for a much less expensive price than a new tablet. We hope the need will not arise again, but if it does, we're happy to know a reasonable, reliable place for repair.”
“Watched Cory handle an extremely difficult ongoing issue for the couple ahead of me… what had been going on since last September ,was resolved in 20 minutes! Now THAT is excellent customer service!!!!”
“Really good store, very knowledgeable and respectful representative, manager was engaging and positive throughout our interaction,TY for helping me replace broken phone. I will always come back to you guys”
“My husband and l went to Verizon to set up an account as we wanted to switch carriers. Josh attended to us. He is so knowledgeable and quick. He really worked with us to get us what we wanted and apply all the discounts he could find.
He explained all the ways we could save money. We did save and at the same time, getting more for our dollar.”
“The service at this store is spectacular! The sales assistant, Kamylle, is perfect; she's always willing to help with anything, especially when contacting the phone company! The prices are fair, and the service is the best I've ever seen in any other store! Congratulations to the staff and congratulations to Proprietary for having such capable and polite employees!”
9:30AM - 7PM
199 Main St, Marlborough
Mobile Phones
“(Translated by Google) I highly recommend it. They have all kinds of services for cell phones, computers, television packages and have great payment methods.(Original)Super recomendo. Eles tem todos os tipos de serviço para celular, computador, pacotes de televisão e tem otimas formas de pagamento.”
“I’ve gone in a couple times now for a phone issue. I’m always greeted by a tall’ish (maybe 6’2/6’3) man who kinda looks like a baby wearing glasses. I’d look for him if you need help. He never tries to sell you anything - just super helpful.”
“As with all other stores of target , this one was also very well organized and clean . Always love to check this store for any offers and discounted prices . They had so many good deals for dress/ shoes etc . There is a Starbucks inside . shopping and coffee helps overall ... not Many store associates Around to help. Billing is a little slow , because all the counters were closed and they only had auto-checkout machines.. prices are a little high as compared to other stores , but they do price match if u show them competitive prices . Lots and lots of parking outside ... Overall a good experience”
“I had a great experience with Logan at AT&T. He helped me get my new phone and made the whole process smooth and stress-free. He took care of everything from start to finish, set everything up correctly, and made sure I was comfortable with my new device before I left. Logan was patient, professional, and clearly knew what he was doing. I really appreciate how easy he made the upgrade process — he’s excellent at his job!”
“I had a great experience with Carlos at the Millbury AT&T store. After dealing with two frustrating visits at other locations, Carlos really came through for me. He went above and beyond to fix everything and made sure I left happy. His friendly attitude and determination to help was amazing. If you need assistance, Carlos is the one to go to. Highly recommend!”
9AM - 7PM
633 Main St, Clinton
Mobile Phones
“As a senior citizen with limited technical skills, I have been very grateful for the assistance provided by the employees. I have gone in several times with issues pertaining to my phone and they have been fixed each time with accuracy and kindness. My sincere thanks!”
10AM - 8PM
147 Main St, Marlborough
Mobile Phones
“I just switched from T-Mobile to the BOOST Mobile Store in Marlborough. Luis was very helpful in doing my transfer. I was having difficulty as T-Mobile stopped sending me my bill & wanted me to pay over the phone. When I joined initially they told me they accepted personal checks but recently said they were stopping & refused to send me my tangible bill. I told them my identity had been stolen that way before & I wouldn’t do it & they said they “understood” but insisted I had to pay by phone anyway! Well, no I don’t!
Now I can go into the BOOST store each month & pay less than half of what T-Mobile charged me at my convenience. Thank you Luis!”
“Walked into the T-Mobile store yesterday to replace my broken iPhone 16 Pro. Peter Seng was my representative. He was able to quickly look up my insurance information, verify, and within 15 minutes hand me my new iPhone 17 pro, with all my data already transferring onto it! I would recommend this T-Mobile store to any existing or new customers, and a special thank you to Peter Seng- YOU ROCK!”
10AM - 8PM
537 Lincoln St, Worcester
Mobile Phones
“Can’t say enough about Kathleen who helped us at the Worcester, Lincoln St T-Mobile. Kind, smart, understanding. She was so helpful getting my moms Apple Watch setup. 10 stars.”
10AM - 7:30PM
601 Donald Lynch Blvd K-10, Berlin
Mobile Phones
“I kept getting this "GPS not found" error on my iPhone 6. I couldn't use Waze or Maps and it was driving me nuts.r I bought a couple of cheap parts on amazon (GPS signal antenna and WiFi antenna) & Gokhan was able to fix my phone in like 30-40 mins. Works perfect now! Reasonable price too. Thanks so much Gokhan!”
“My husband and I came in to switch our plan and add his line to my account. Kathleen and Christian were both incredibly helpful and wonderful to work with. Great experience all around and made servicing easy and quick.”
“Excellent Support from Dominic at the Apple Store – Solomon Pond Mall
I want to give a big thank you to Dominic at the Apple Store in Solomon Pond Mall (Marlborough, MA) for his outstanding service on the evening of October 4th, 2025.
Around 7 PM, I came in with my brother after struggling to access my MacBook. I had attempted a reset and entered recovery mode, but couldn’t remember my password and was completely stuck. Dominic stepped in right away and made the entire process smooth and stress-free.
He was incredibly professional, patient, and clear in walking me through the steps to regain access. What really stood out was how calmly he explained everything—not just to fix the issue in the moment, but to help me understand what to do if it ever happened again. His knowledge and demeanor made a frustrating situation feel manageable.
I highly recommend this Apple Store location—and especially Dominic—to anyone in the area. With the busy holiday season approaching, it's reassuring to know there are team members like Dominic who truly care about delivering excellent customer service.
Thanks again, Dominic, for your help and kindness!”
“I transferred my cellphone as part of a FiOS Internet deal on 8/25/26. The porting of my number over to Verizon from Spectrum was supposed to be bumpless, as per the fios rep. Short story, online assistance for verizon wireless was useless as I didn't have an account number yet and it (AI)would not let me speak to a human.. after wasting way too much time with this and being totally frustrated. I drove to the verizon store in shrewsbury where James was very professional and able to help me in less than five minutes.”
“Went there w a broken phone. They were great to me. Got a new phoneand Jennsy found all my photos. Polite intelligent young men work here. The service at Best Buy was ATROCIOUS.”
“Came here for help upgrading to an iPhone 17 Pro. Johali was very helpful and informative when any questions came to mind and made it easy to update my phone line”
“Andrew from the corporate office in Millbury was excellent to work with. He was very helpful in setting up my phone and my husband's phone. It took some time, but we are satisfied.”
“I was helped by Luz and service was fantastic. She went above and beyond to help me set up a phone plan and waited with me while my data transferred over to verify the phone worked correctly. She was very patient and explained the process thoroughly. Cannot sing her praises enough! Give this woman a raise ASAP!!”
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“This is literally the best phone-related experience I've ever had. They were qualified and went above an beyond my expectations. Riya and the man training her are premium staff- thank you!!!😊 They got me a new phone in a very short time constriction and still lowered my phone bill and got me back on the road within an hour!!! Will come back to this location from now on!”