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“Was in Verizon today with Alison the Hudson location. She was incredible to work with, answered all our questions, and helped us update our phones and watches. Would absolutely go back there to work with her again”
“I had an amazing experience with tech cell. I brought my son’s ps5 that was over heating. He fixed it the same day. The customer service and communication was on point. Would recommend to all my friends and family.”
“On 7/15/24 I brought my iPad into the Verizon Store on Technology Dr. in Hudson MA. Three days prior my iPad had lost its cellular connection. I had the good fortune of having Michael assist me. He spent quite a bit of time trying to resolve the problem on his own, with assistance from another employee and with tech support over the phone. Additionally he was able to help other customers while working on my issue. We were getting to the point that I was going to have to go to the Apple Store and determine if it was a hardware vs a network issue. One last attempt and success was achieved! He could have thrown up his hands at any point but didn’t. Verizon is lucky to have Michael (sorry I don’t remember his last name) as an employee. When it’s time to upgrade I will definitely return to this Verizon store. Thank you Michael and thank you Verizon,”
“I brought my computer in to be worked on by Abdul. He diagnosed the issue quickly and promised I would have it back before I had an exam that I needed my computer for. He fixed the issue he initially diagnosed but unfortunately there were a few things wrong with my computer and he needed to work on it more. Luckily I had a second laptop available to me that I could borrow for school. If I didn't though Abdul was going to lend me one at no cost and even after I kept telling him I had an extra he continued to remind me that he had plenty of loaners available to give me. It took a little bit longer for Abdul to fix the multiple issues with my computer because he was waiting for parts. He kept me update through the whole process. It was ready after about a week and I went to pick it up and for no charge Abdul got me an exact copy of my laptop. He explained that the issues with my old laptop were too involved to be worth fixing and would take more time so he completely switched out my laptops seamlessly. I was able to login into the new laptop and all my programs and files were there. And he did this for no cost after he said the computer was fixed with the initial issue. This man was helpful, kind, skilled and knowledgeable. He saved me a lot of trouble and he held himself to a high standard as a businessman. I plan to bring any future computer or phone issues I have to him and I know I will be treated respect and as a neighbor.”
10AM - 6PM
89b W Main St, Hopkinton
Mobile Phones
“I came in begging for help. From Canada and no US cell phone and no way to tell my son where I was. The staff immediately emailed my son and then set me up with international service and new 5G phone. I wa thrilled to have someone willing to educate this 91 year old lady and make my life simple again.”
“SmartFix is excellent and professional! Our son's tablet is almost 3 years old. The screen cracked. We were concerned it could not be fixed. SmartFix fixed it in two days, for a much less expensive price than a new tablet. We hope the need will not arise again, but if it does, we're happy to know a reasonable, reliable place for repair.”
“Watched Cory handle an extremely difficult ongoing issue for the couple ahead of me… what had been going on since last September ,was resolved in 20 minutes! Now THAT is excellent customer service!!!!”
“My husband and l went to Verizon to set up an account as we wanted to switch carriers. Josh attended to us. He is so knowledgeable and quick. He really worked with us to get us what we wanted and apply all the discounts he could find.
He explained all the ways we could save money. We did save and at the same time, getting more for our dollar.”
“Anthony is great. I have been to the store a few times. Both Anthony and Anthony #2 and Andrew are very knowledgeable. They are super helpful. They can troubleshoot and fix anything”
“The service at this store is spectacular! The sales assistant, Kamylle, is perfect; she's always willing to help with anything, especially when contacting the phone company! The prices are fair, and the service is the best I've ever seen in any other store! Congratulations to the staff and congratulations to Proprietary for having such capable and polite employees!”
9:30AM - 6PM
199 Main St, Marlborough
Mobile Phones
“(Translated by Google) I highly recommend it. They have all kinds of services for cell phones, computers, television packages and have great payment methods.(Original)Super recomendo. Eles tem todos os tipos de serviço para celular, computador, pacotes de televisão e tem otimas formas de pagamento.”
“I’ve gone in a couple times now for a phone issue. I’m always greeted by a tall’ish (maybe 6’2/6’3) man who kinda looks like a baby wearing glasses. I’d look for him if you need help. He never tries to sell you anything - just super helpful.”
“Everyone in there went above and beyond. Mark, Jamaale, and Casey were all so kind and helpful and not even only to me. The issue Eye was having caused me to be in the store for many hours and Any other customer that came in while Eye was in there they were also so kind and attentive to. That day also happened to be the day the higher ups were in the store (including Mark) and it was still so great even with what Eye’m sure was added pressure.”
“As with all other stores of target , this one was also very well organized and clean . Always love to check this store for any offers and discounted prices . They had so many good deals for dress/ shoes etc . There is a Starbucks inside . shopping and coffee helps overall ... not Many store associates Around to help. Billing is a little slow , because all the counters were closed and they only had auto-checkout machines.. prices are a little high as compared to other stores , but they do price match if u show them competitive prices . Lots and lots of parking outside ... Overall a good experience”
“I had a great experience with Logan at AT&T. He helped me get my new phone and made the whole process smooth and stress-free. He took care of everything from start to finish, set everything up correctly, and made sure I was comfortable with my new device before I left. Logan was patient, professional, and clearly knew what he was doing. I really appreciate how easy he made the upgrade process — he’s excellent at his job!”
“I had a great experience with Carlos at the Millbury AT&T store. After dealing with two frustrating visits at other locations, Carlos really came through for me. He went above and beyond to fix everything and made sure I left happy. His friendly attitude and determination to help was amazing. If you need assistance, Carlos is the one to go to. Highly recommend!”
9AM - 7PM
633 Main St, Clinton
Mobile Phones
“As a senior citizen with limited technical skills, I have been very grateful for the assistance provided by the employees. I have gone in several times with issues pertaining to my phone and they have been fixed each time with accuracy and kindness. My sincere thanks!”
10AM - 7:30PM
147 Main St, Marlborough
Mobile Phones
“I just switched from T-Mobile to the BOOST Mobile Store in Marlborough. Luis was very helpful in doing my transfer. I was having difficulty as T-Mobile stopped sending me my bill & wanted me to pay over the phone. When I joined initially they told me they accepted personal checks but recently said they were stopping & refused to send me my tangible bill. I told them my identity had been stolen that way before & I wouldn’t do it & they said they “understood” but insisted I had to pay by phone anyway! Well, no I don’t!
Now I can go into the BOOST store each month & pay less than half of what T-Mobile charged me at my convenience. Thank you Luis!”
“Walked into the T-Mobile store yesterday to replace my broken iPhone 16 Pro. Peter Seng was my representative. He was able to quickly look up my insurance information, verify, and within 15 minutes hand me my new iPhone 17 pro, with all my data already transferring onto it! I would recommend this T-Mobile store to any existing or new customers, and a special thank you to Peter Seng- YOU ROCK!”
“My husband and I came in to switch our plan and add his line to my account. Kathleen and Christian were both incredibly helpful and wonderful to work with. Great experience all around and made servicing easy and quick.”
10AM - 8PM
537 Lincoln St, Worcester
Mobile Phones
“Can’t say enough about Kathleen who helped us at the Worcester, Lincoln St T-Mobile. Kind, smart, understanding. She was so helpful getting my moms Apple Watch setup. 10 stars.”
10AM - 8:30PM
601 Donald Lynch Blvd K-10, Berlin
Mobile Phones
“I kept getting this "GPS not found" error on my iPhone 6. I couldn't use Waze or Maps and it was driving me nuts.r I bought a couple of cheap parts on amazon (GPS signal antenna and WiFi antenna) & Gokhan was able to fix my phone in like 30-40 mins. Works perfect now! Reasonable price too. Thanks so much Gokhan!”
“Excellent Support from Dominic at the Apple Store – Solomon Pond Mall
I want to give a big thank you to Dominic at the Apple Store in Solomon Pond Mall (Marlborough, MA) for his outstanding service on the evening of October 4th, 2025.
Around 7 PM, I came in with my brother after struggling to access my MacBook. I had attempted a reset and entered recovery mode, but couldn’t remember my password and was completely stuck. Dominic stepped in right away and made the entire process smooth and stress-free.
He was incredibly professional, patient, and clear in walking me through the steps to regain access. What really stood out was how calmly he explained everything—not just to fix the issue in the moment, but to help me understand what to do if it ever happened again. His knowledge and demeanor made a frustrating situation feel manageable.
I highly recommend this Apple Store location—and especially Dominic—to anyone in the area. With the busy holiday season approaching, it's reassuring to know there are team members like Dominic who truly care about delivering excellent customer service.
Thanks again, Dominic, for your help and kindness!”
“Went there w a broken phone. They were great to me. Got a new phoneand Jennsy found all my photos. Polite intelligent young men work here. The service at Best Buy was ATROCIOUS.”
“Came here for help upgrading to an iPhone 17 Pro. Johali was very helpful and informative when any questions came to mind and made it easy to update my phone line”
“Andrew from the corporate office in Millbury was excellent to work with. He was very helpful in setting up my phone and my husband's phone. It took some time, but we are satisfied.”
“one of the best Verizon experiences I've had in a long time! got me out the door with a good deal, and set me up with any discounts that we could apply!
highly recommend this store”
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“Excellent service, I have had a number of phone carriers and have never had a good experience in store. David, the store manager, made everything so easy. He was knowledgeable and personable unlike a lot of representatives I’ve dealt with in the past and knew everything AT&T had to offer. I will 100% be back to this store if I need anything else”