“Kevin Rodriguez should be commended for going above and beyond helping me and my wife out today with a serious breach of my checking account. He explained the process and lead us step by step in rectifying the problem and his suggestions of new accounts was perfect and we followed suit and opened up two new accounts. He should be recognized by the Metro leadership team for exemplary customer service. Thank You Kevin!!! Longtime union member for over 40 years!!!”
“Since coming to you from a bank , for the life of me I’m trying to figure out out why I don’t do this years ago . The Customer service is above par, no added or additional fees . Numerous locations around Boston . What can I say EXCEPT I’m HOME…..”
“Two weeks ago, my checking account was compromised, and I had to take a trip from Springfield to the nearest branch in Framingham. There, I met Mr. Cyr and Nana. Mr. Cyr was incredibly helpful, friendly, and kind throughout the process. I realized that I’ve been banking with Metro for nearly 20 years, and I wouldn’t change a thing! I truly appreciate all the assistance you provided in restoring my account. A big thanks to the fraud department as well, where it all began. Thank you!”
8:30AM - 5PM
200 Revere Beach Pkwy, Chelsea
Investing
“Everyone at the Chelsea (main) branch of MCU are incredible friendly, communicative, and informative with all things banking. Specifically Mav, Jacqueline, Alejandra, Polina, and Kevin: they helped through the very tedious process we required of them, and made things simple as possible for us. My family has been banking with Metro for nearly 100 years (true story!), and they've always there when we needed with expert financial advise, exceptional friendliness and care, and though I live far away from any branches I will continue to do business with Metro Credit Union. Hopefully for another 100 years, at least!”
8:30AM - 5PM
200 Market St, Lynnfield
Investing
“I've been to Topsfield Coin several times recently. Ray has always been pleasant and knowledgeable. I definitely recommend selling or buying bullion there, his prices are excellent and fair!”