Metro Credit Union - Chelsea - Broadway is a branch of Massachusetts' largest state-chartered credit union, serving over 220,000 members across Massachusetts and New Hampshire. Established in 1926, the credit union offers a wide range of financial services, including checking and savings accounts, personal and vehicle loans, mortgages, commercial loans, and retirement planning. The Chelsea location features convenient services such as a coin counting machine and notary services. Customers have praised the branch for helpful and friendly staff, with one customer highlighting the exceptional assistance received during a compromised account situation. The mortgage team is also highly recommended, noted for providing competitive rates, clear guidance, and a smooth process. Overall, the branch is known for its professional and easy-to-work-with staff, with many members expressing satisfaction with the service and support they receive.