Spectrum Store
Mobile Phone Accessories,
Cell Phone Stores,
Internet Service ProvidersHours:
555 Hubbard Ave Suite 210, Pittsfield MA 01201 Hours
About Spectrum Store
Spectrum Store at 555 Hubbard Avenue offers a range of services including broadband Internet, Mobile, and Cable TV. Customers can shop for new products, upgrade services, pick up or return equipment, and pay bills. The staff provides helpful and friendly customer service, with employees like Shannon, Jaren, Aaron, and Will known for their patience, professionalism, and effective assistance. The store is clean and welcoming, and staff are attentive to customers' needs, including helping with billing issues, new accounts, and discounts. Customers appreciate the helpfulness and patience shown, especially when assisting elderly family members or dealing with complex questions. While some unruly customers may be seen, the overall experience at this Spectrum Store is positive, making it a reliable place for home Internet, mobile, and live TV services.
Most Recent Reviews
September 2025
Very helpful friendly staff (the opposite of verizon!).
April 2025
Met with with Shannon E., who provided excellent customer service and was very helpful and patient. She efficiently and effectively addressed our questions about tv, internet, and phone services. Thank you!
January 2025
Unfortunately, they weren't able to help me this time with a billing issue, but they were helpful with getting a new phone as well as a new account when I was there the time before.
More Comments(63)
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