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“I love home depot. I spend a lot of time there. I go 5-15 times a month based on my projects. Some stores are lacking products snd others have almost Everything.”
“Let’s face it, hardware is hardware, but great service is another thing! I go to Hillside for their extremely knowledgeable, attentive and friendly employees, that and the bitchin’ antique radio playing cool jazz! I live close enough to three other similar stores (2 are Ace & arguably more convenient) but I chose to go to Hillside because Tom, the manager & Jerry, the owner (no cartoon jokes!!) take the time to help me sort out what I need for projects and products. And when I’ve had to return items, I’ve never had to justify myself. The whole staff carries the same helpful, relaxed attitude and it’s obvious that’s something that’s instilled from the top down! Harder to find these days than a left-handed smoke shifter! (You’ll find one in Aisle 2 in the plumbing section in the basement BTW)”
“Julianna and Gary helped me grab a General Electric AC that wasn’t on the floor yet. They did not hesitate to grab a forklift and grab me exactly what I was looking for. Amazing customer service!!”
“We are so happy that our contractor suggested Home Outlet in Malden to purchase our kitchen cabinets. Mike and Ed were super helpful, patient and provided us all the needed information. Entire kitchen design was done on the spot and they happily entertained our back and forth with design changes.”
“Excellent service. So much better service with propane tank refills. Much cheaper than u haul. Excellent service with ace rewards. They know what they're doing. Highly recommend them.”
“I always find what I need at this Home Depot! The staff is super friendly and eager to help, making my shopping experience a breeze. Love the variety of products and the layout—definitely my go-to place for home improvement projects!”
“Great location, staff is welcoming and knowledgeable. They also keep heavy duty carts near bigger items (toilets, doors), nice touch. Will be back to this location in future.”
6AM - 10PM
1100 Revere Beach Pkwy, Chelsea
Home Improvements
“Easy to get everything arranged with the in store flooring specialist, Soyal. Measurements and estimate took no time at all. The ACS carpet installers were professional and the carpet looks great. And at a great price”
“This is the best Home Depot By far . As a business owner unfortunately there are some
Returns . Marelly and Karen do a fantastic job at the return section . They are ALWAYS super friendly and helpful. I’ve called middle of the day and I’m a no one and Marelly knows my name . ( maybe caller id) she’s very personal and I wish more people you encounter in your day were as good as her . Always a smile on her face .
This is definitely a great Home Depot since it’s not a complete madhouse all the time .”
“My girlfriend and I bought a house in Danvers a few months ago, and so have needed a lot of home improvement products since. This Home Depot location has become a second home for us and we have yet to have a bad experience. Every associate we have met has been very nice, knowledgeable, and helpful. A lot more than I can say for the comparatively rude and unhelpful associates we have had the displeasure of encountering in the Lowe's down Andover St. We had been going to both stores depending on an item's cost/availability, but will definitely be shopping here exclusively out of the two from now on!”
“Employee Ashley Zero saved the day on a complex same day deliver issue and without her help this would be a one star review. The problem involved hours being shuffled around between lowes customer service and the third party delivery people and would have put me back over $300 for nothing. She is the most helpful human. Lowes I hope you are paying her well! Her communication and coordinating was top notch! Thank you, Ashley”
“I was walking around lost in the flooring department when a lovely associate walked up. She was helpful, gave me fantastic input to what I was looking for. She was beyond friendly and I was so appreciative that she approached us that day. She was spot on too because the floor is in my kitchen was installed and it looks AMAZING. Thank you Simone!!!!!”
“The heaters were cranking at the checkout registers! Almost had to take my coat off while scanning my purchases. It was so warm! Glad the employees don't have to freeze while they stay on there helping people”
“I was assisted by Jenn in finding a refrigerator that would fit in the space I have available, for a price I could afford.
Jenn went above and beyond helping me and did it all with a smile.
I had gone to several places, hoping to find the earliest delivery date so I wouldn't lose any of the food in my broken refrigerator.
Jenn was, by far, the most helpful and positive person I met (and that includes an employee from a different Lowe's).
Lowe's is a little further away than the competition but I will be making the extra drive for all my home improvement needs in the future.
The management I encountered were also very helpful - a perfect complement to an outstanding employee.
And, finding out dogs are welcome is an added bonus.”
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“Hi there. Thank you for reading. I purchased my General Electric a/c on May 25, 2024. I am late posting on how HAPPY & SATISFIED I am with it. 8,000 btus' cools of my apt perfectly. I want to say a sincere THANK YOU to Jim, Jennifer, ( I hope I have your name right?, & Paul. They were SO HELPFUL & on top of customer service. Seriously, what a refreshing experience. Thank you again. Lorraine Snow”