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“I was assisted by Jenn in finding a refrigerator that would fit in the space I have available, for a price I could afford.
Jenn went above and beyond helping me and did it all with a smile.
I had gone to several places, hoping to find the earliest delivery date so I wouldn't lose any of the food in my broken refrigerator.
Jenn was, by far, the most helpful and positive person I met (and that includes an employee from a different Lowe's).
Lowe's is a little further away than the competition but I will be making the extra drive for all my home improvement needs in the future.
The management I encountered were also very helpful - a perfect complement to an outstanding employee.
And, finding out dogs are welcome is an added bonus.”
“Love our transaction at this place. Customer service was top tier and loved how they got everything out quick and were extremely professional. On top of it all it was affordable. Thank you guys!”
“I have had the pleasure of working with this team for about a year now, they apply the final finish for my shops custom table tops. Every one leaves Kitchen Techniques looking fabulous with a very durable finish. I recommend them to everyone!”
“We are so happy that our contractor suggested Home Outlet in Malden to purchase our kitchen cabinets. Mike and Ed were super helpful, patient and provided us all the needed information. Entire kitchen design was done on the spot and they happily entertained our back and forth with design changes.”
“Hi there. Thank you for reading. I purchased my General Electric a/c on May 25, 2024. I am late posting on how HAPPY & SATISFIED I am with it. 8,000 btus' cools of my apt perfectly. I want to say a sincere THANK YOU to Jim, Jennifer, ( I hope I have your name right?, & Paul. They were SO HELPFUL & on top of customer service. Seriously, what a refreshing experience. Thank you again. Lorraine Snow”
“Excellent service. So much better service with propane tank refills. Much cheaper than u haul. Excellent service with ace rewards. They know what they're doing. Highly recommend them.”
“A huge thank you to Monique And Max for their help with some flooring, I needed to return for my employer. Monique took the time to look up the purchase and was very helpful, patient, and friendly. I was very surprised also at Max’s enthusiasm to be so helpful with unloading the flooring and bringing it into the store for me, as most stores, I frequent, found not too many employees to be very helpful. Thank you guys so much! I wanted to add a thank you to Jill also because every time I’ve shopped in the store she’s always been super friendly. It seems like a good working environment as I have never seen any employees look grumpy and they always seem to interact well with each other”
“I wanted to buy the 4 outdoor dining chairs that were high up on the wall display. Went to the service desk asked for help and no one came. I did ask the garden employee Jim who was outside and without hesitation he came right over and got the chairs for me. He also opened a box for additional chairs that I wanted. He saved Home Depot from a disappointed customer to one who will return again ! I almost walked out empty handed but instead bought 6 chairs ! Yay Jim ??⭐️
Boo to customers service department - room for improvement !”
“I bought a product at one Home Depot but went into the Danvers store. Sean went above and beyond helpin me. In fact, the guy he helped before me had the same experience. His name is Sean.”
“I came across this website when I was redoing an older TV armoire. The overlays were exactly what I was looking for at an affordable price. Shipping was quick and the instructions that came with them were perfect. All I can say is WOW, what a transformation they made!! The TV armoire went from old and dark to fresh and new. I wish I could give more than 5 stars!”
6AM - 10PM
1100 Revere Beach Pkwy, Chelsea
Home Improvements
“Easy to get everything arranged with the in store flooring specialist, Soyal. Measurements and estimate took no time at all. The ACS carpet installers were professional and the carpet looks great. And at a great price”
“Hi there. Thank you for reading. I purchased my General Electric a/c on May 25, 2024. I am late posting on how HAPPY & SATISFIED I am with it. 8,000 btus' cools of my apt perfectly. I want to say a sincere THANK YOU to Jim, Jennifer, ( I hope I have your name right?, & Paul. They were SO HELPFUL & on top of customer service. Seriously, what a refreshing experience. Thank you again. Lorraine Snow”
“I always find what I need at this Home Depot! The staff is super friendly and eager to help, making my shopping experience a breeze. Love the variety of products and the layout—definitely my go-to place for home improvement projects!”
“My girlfriend and I bought a house in Danvers a few months ago, and so have needed a lot of home improvement products since. This Home Depot location has become a second home for us and we have yet to have a bad experience. Every associate we have met has been very nice, knowledgeable, and helpful. A lot more than I can say for the comparatively rude and unhelpful associates we have had the displeasure of encountering in the Lowe's down Andover St. We had been going to both stores depending on an item's cost/availability, but will definitely be shopping here exclusively out of the two from now on!”
“This is the best Home Depot By far . As a business owner unfortunately there are some
Returns . Marelly and Karen do a fantastic job at the return section . They are ALWAYS super friendly and helpful. I’ve called middle of the day and I’m a no one and Marelly knows my name . ( maybe caller id) she’s very personal and I wish more people you encounter in your day were as good as her . Always a smile on her face .
This is definitely a great Home Depot since it’s not a complete madhouse all the time .”
“robust inventory and knowledgeable folks who are willing to spend time helping you. needed some supplies for a DIY project and they were more willing to provide their feedback. will definitely be back!”
“I would like to thank the cashier Michael Mullen who was so kind to me yesterday when I realized my wallet was gone. He even offered me money in case I needed gas to get home. You have a great employee and more importantly a nice person. I tried to call yesterday but didn’t have any luck getting through.”
“Buying appliances can be hectic but sometimes, a good professional can make it easier. We were lucky to find Dwayne Murray at the Home Depot, in Watertown, on a Sunday afternoon. He was diligent, explained all the details about the refrigerator, washer and dryer we ended up buying. We appreciate Dwayne's help and recommend him for all your appliance needs.”
“Employee Ashley Zero saved the day on a complex same day deliver issue and without her help this would be a one star review. The problem involved hours being shuffled around between lowes customer service and the third party delivery people and would have put me back over $300 for nothing. She is the most helpful human. Lowes I hope you are paying her well! Her communication and coordinating was top notch! Thank you, Ashley”
“I was at the Peabody store for Patio umbrella. Pauline helped is find the right one and happy to assist us. I would highly recomemmend the Lowes at Peabody. The staff is very helpful.”
“The heaters were cranking at the checkout registers! Almost had to take my coat off while scanning my purchases. It was so warm! Glad the employees don't have to freeze while they stay on there helping people”
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“Julianna and Gary helped me grab a General Electric AC that wasn’t on the floor yet. They did not hesitate to grab a forklift and grab me exactly what I was looking for. Amazing customer service!!”