REI is a place for outdoor adventure, whether someone is new or a seasoned pro. It offers a great quality selection of gear and clothing, updated often, including its own award-winning brand. The store stands behind all products with a 100% satisfaction guarantee. Many note the staff as some of the most knowledgeable and friendly out there, with employees frequently going above and beyond to provide a great experience. They are described as super personable, enthusiastic, and helpful in finding the right gear for activities like skiing, running, or travel. Being an REI member is called a great investment. However, the location can have significant parking challenges, with the lot often full from people not frequenting the stores. Overall, customers are impressed with the selection and exceptional service.
Huge selection, great customer service, generous return policy.
May 2026
My favorite store by far. Not only is the selection of gear outstanding, but the staff goes above and beyond to make sure you’re happy with your purchase. I will shop here for life, thank you.
May 2026
Great store for outdoors equipment. Unique collection with name brand items that are difficult to find in person anywhere else. REI store brand stuff is great too. Staff are very helpful.
