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8:30AM - 6:30PM
1268 Broadway, Saugus
Mailbox Centers
“James is always friendly and extremely helpful. He works quickly, but I don't feel rushed. I've been coming here 2x a week for 5 years now, and I don't think I've ever seen him in a bad mood.”
“The most friendly and bright UPS employees I’ve ever met. They helped me for like half an hour while I printed and laminated a bunch of documents, and were exceedingly patient the whole time. Ron is a GOAT!”
“I love the UPS Store in Coolidge Corner, Brookline. It’s one of those places that truly makes the neighborhood special. The service is always excellent, and the staff are consistently kind and helpful.”
“Associate ID 184721 was very nice and knew what was needed to help make my experience worry free. I will recommend this site for all shipping and receiving needs. THANK YOU :)”
“Exceptional notary and printing services. Kevin and Ryan were both extremely friendly and walked me through the whole process with ease. I’ll definitely be back for any future needs.”
“Nimi you are a star! Can only recommend this shop for your shipping needs.
Had to shop important documents with FedEx and the employee named Nimi helped me and handled it extremely professionally, made sure everything was correct and went above and beyond to make sure it was all filled out perfect.
Was efficient and quick but took the time needed to make sure everything is the right way.
Will come back for sure.
Thanks for great service.”
8:30AM - 6:30PM
15 Lincoln St, Wakefield
Mailbox Centers
“I asked these folks to pick up an auction item from a nearby location and express ship it in time for Valentine's Day for my wife. The whole transaction went smoothly and the item arrived nicely packed and on time. Super happy with the service!”
“I like this place, including the hours they have. I ship and pick up boxes all the time for the past 6 years and never had a problem. If you are going to send something make sure you check your address and make sure its correct. If you give the company the wrong info, don't be shocked that the package was sent somewhere else. Make sure you read up on their policy when picking up a package. Go ahead and ask questions so you are all clear when picking up. Customers should be accountable when they make a mistake. it's common sense.”
“When a return policy required I pay for shipping, Nick G and Amari A was willing to cut down the box it was originally shipped in to help me limit costs. Top class service right there.”
“This is the BEST UPS store. Everyone that works there is so so kind and helpful. A few weeks ago I went in with a package that was too big to fit in any existing boxes and the woman behind the desk helped me create a box that fit my package. I also use them frequently for printing things. I've used them baby/bridal shower items and signage for my wedding as well as work events and always had a great experience.”
8:30AM - 6:30PM
955 Massachusetts Ave, Cambridge
Mailbox Centers
“I am so grateful that this is my local UPS store, because everyone that works there is wonderful. Not only are they fast and good at what they do, but they are always friendly, warm and helpful, even though it's almost always extremely busy, and in a pretty small space, too. I hope the people that work at this location know that they are appreciated and add a little bit of brightness in this world! If you have any UPS needs that require a patient and helpful employee, this would be the one to go to.”
“I had such a positive experience at this UPS location today. The two guys working were so kind and helpful, it brightened my day! They went the extra mile to help me figure out everything I needed.”
“Excellent service here. I come here because my town USPS is so terrible lol. USPS has been gutted by the gov to push private companies to take over but the problems from that isn't the fault of the location. The employees here have always been super helpful and friendly.”
“I recently had a great experience at this UPS Store thanks to Ryden. I’ve been a long-time customer and I’ve seen him when the store is slow and when it’s packed in a holiday rush. He is always professional, welcoming, and genuinely helpful. Today, he took the time to answer all my questions with patience and never made me feel rushed. It's rare to find someone who combines that level of expertise with such a friendly, customer-first attitude. Ryden is an asset to this store!”
8:30AM - 7PM
200 F Main St, Stoneham
Mailbox Centers
“I visited UPS because I wasn't sure what to do with my package. The staff was incredibly helpful and walked me through the entire process step by step. They made everything easy to understand, and the whole experience was quick and efficient. Their friendly customer service made me feel confident and relieved, and I left very happy with the experience. Thank you for making what could have been a confusing situation so simple!”
“I just had to commend this store for their packing and shipping of a large painting I needed shipped from MA to OR in July. It was quite expensive to have done, which I expected, but it took only 1 week to arrive and upon unpacking the package, the careful wrapping and packing you provided ensured my painting arrived in pristine condition. Thank you so much for your excellent attention to making sure my package was treated so carefully for its long journey. Kudos!”
“I have been coming here for many years for various reasons, it never fails to shock me how overly helpful, kind and generous the workers are with their time and guidance regardless of the line out the door. And very efficiently I might add. The patience of the staff is impressive. They feel like a small community business regardless of the national brand they carry. ?”
8AM - 6:30PM
2 Neptune Rd, East Boston
Mailbox Centers
“HORRENDOUS CUSTOMER SERVICE PROVIDED TO ME BY THE MANAGER, HOWEVER, WITH THE ASSISTANCE OF CUSTOMER SERVICE REP. VANESSA I WAS ABLE TO RESOLVE MY PROBLEM IMMEDIATELY !!”
“They packed and shipped two very fragile items for me over the last month. Super efficient and friendly. The gal who works in the morning was awesome. Thank you!”
“The staff at this store are always quick with an answer ,aim to please, extremely polite, and think outside the box(no pun intended) when helping us find ways to ship uniquely shaped items. Really great location. It doesn't matter what time of day or what day of the week..the staff here is amazing!”
“This store is honestly the best! The customer service is 10/10, and the efficiency is even better! I made the mistake of going to another store, and I deeply regretted it because the customer service did not compare to this store & the amazing employees. They’re truly excellent!”
“currently under construction so pretty hard to spot it for the first time. u need to pass the traffics light to see the way in. can emergency park the car when turning right into the small alley next to the supermarket”
8AM - 6:30PM
47 High St, Medford
Mailbox Centers
“Not sure why people gave low score here. It is just a typical ups store, so there will be all sorts of issues, but overall it makes our lives easy. we local people need this business here.”
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“The staff are always friendly, helpful, and quick. They don't always open right at 8:30 AM, which can be tricky if you are in a rush. Be mindful that this location may open a few minutes late and there can be a line of people waiting for it to open. Love that they have tape and other shipping supplies available if needed!”