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“Alex was such a help to me when I was going through a tough time financially. I recommend her and Navigant credit union to anyone who is in need of an amazing bank with amazing people to help you.”
“Love this bank . They are all so helpful always. Jen waited on me at the drive thru window today and super pleasant and very helpful. I give 5 stars everyone is always willing to help and very pleasant”
“I had an amazing first time experience with a credit union! I worked with Javier and he was so friendly the entire time, super knowledgeable as well. I would definitely recommend it, easy online banking, great staff, and good benefits.”
“I have a car loan with this bank and I went in to pay my loan and they gave me a better experience than I thought not only did they solve my issue I got an even better offer and was approved instantly she was so nice and pleasant and walk us through it all Great Job ?”
“I've been a member for years and love this place. Friendly, personable and knowledgeable. They've worked with me on a variety of financial things over the years and all interactions have been positive. Highly recommend.”
“I love Navigant. They are incredibly friendly to the customers. They have the personal touch you will not get from one of the big chain banks. And a shout out to Allie for always being so personable and remembering me every time. Love this credit union.”
“Angel is an amazing person- he worked and researched to help me with a payment issue. I came in the next day and he was still checking! How lucky we are in Warren to have Angel at the bank! Awesome customer service! Thanks, Angel! With gratitude, Wendy”
“So glad you finally opened a Providence branch - thank you! And thanks to the team that helped complete my first ever international money transfer to pay for my summer Safari trip!”
“Everyone at this Navigant is SO incredibly helpful and kind.
I was locked out of transferring money from my savings account and both the teller and the assistant branch manager both stepped up and gave 100% to assist me with my issue.
I went in on Saturday and first thing Monday morning the issue was solved. Emily Hernandez was so great to work with and I really appreciated her dedication to solving my problem as well as her follow up communication.”
“Went in with my spouse for help with a loan and got amazing help from Carmen. She was warm, understanding, helpful, and communicative during every step of the process. I’ve had a lot of unpleasant bank interactions and was so pleasantly surprised by this one. I’ve never had a better experience at a bank. Thank you Carmen!”
“I called to set-up an autopay feature. Rayanna provided the necessary information and instructions to set up the account. A very pleasant, professional interaction, and informative.”
“This is a wonderful credit union to deal with , everyone that work’s there are very polite and helpful. I would like everyone that work’s at this branch to be recognized for their outstanding service and kindness.”
“The North Providence branch consistently demonstrates exceptional customer service, building rapport and exceeding expectations to ensure client satisfaction. This contrasts sharply with a previous negative experience at the Pawtucket branch, where unhelpful and disrespectful staff resulted in service termination. Consequently, I strongly recommend the North Providence branch.”
“I have been going to Coastal1 for several years now, I use the branch on Mendon Road in Cumberland RI. This branch is the best, clean, well maintained, staff is very friendly and accommodating. They treat you like a friend and not a number. Every person who works there is friendly, always willing to help. I’m happy to have them so close by. If you are looking for a bank/credit union that will help you, look no further than Coastal1.”
“Have been with Coastal bank for multiple years. Including my parents. Employees are extremely nice and have never had an issue with them in the past or today. They even helped us identify bank fraud on our accounts without us even knowing there was a transaction we never made. Thank you coastal for your amazing work!”
“Love this bank, I’ve had bad experiences with my old banks. Citizens and Td Bank. I remember when this was Pawtucket Credit Union. Credit unions are better than just a standard bank. No fees,24 hour atm access etc. Meredith is really welcoming”
“I've been with coastal (formerly pcu) for about 20 years and will never switch banks.
Their customer service sets the threshold for what customer service should be”
“Exceptional Team makes this an exceptional Credit Union. Always greeted politely & with a smile! The Team of Bankers & Tellers here always go Above & Beyond!”
8:30AM - 4:30PM
50 Gooding Ave, Bristol
Credit Unions
“Jennifer was excellent in assisting me with finalizing my new auto loan, she answered my questions and got me out in a timely manner, i highly recommend working with peoples and Jennifer specifically!”
8:30AM - 3:30PM
390 Metacom Ave, Bristol
Credit Unions
“I like the thoroughness, and the attention to detail displayed by the finance team at the Providence branch. They were so helpful in making sure I understood all the important terms. I am giving them an excellent rating. Many thanks to the manager Joann as well as Christian.”
“I never had such good service. Customer service is great!!!They really give good advice on financial needs. I woukd not bank anywhrre else but coastal 1 credit union.”
8:30AM - 4:30PM
594 Central Ave, Pawtucket
Credit Unions
“Sent an email as the weekend was ending and immediately received a call the next morning for them to assist me in getting a lien release. I was so impressed with the service!
Usually I have incredibly long wait times or difficulty accessing a human being with financial/healthcare institutions but this was reminiscent of way back when before the bots and automated options went out of control.
The person who helped me was incredibly helpful, friendly, and went the extra mile (called another dept to see if I could just get my title directly) and not only that, I had overpaid, so she also reconciled that and had a check sent to me for it! I have my title and check in hand and am glad it was such a smooth and pleasant experience. To whoever helped me, THANK YOU SO MUCH! I'd work with this institution again in a heartbeat.”
“Excellent customer service and just really nice people, in general. I'm grateful to still be able to encounter kind and charismatic people that don't mind being at work, without having to drive 350 miles away from coastal New England! Thanks for your help and time today guys!”
“I have not experienced any difficulties with this bank. I’ve been a customer for a long time. The only issue I could even come up with is for a while they had trouble with their ATMs. Whenever I go inside for anything, I’ve been taken care of professionally Curtis courteously, and quickly no problems. I usually use the branch on Smithfield Avenue in Pawtucket”
8:30AM - 3:30PM
160 Francis St, Providence
Credit Unions
“I’m so happy I chose this bank for a home equity loan. Mariesa worked with me from the beginning to the end of the process and was very helpful. Their home equity rates with zero closing costs are the most competitive offer in the state from my research. Definitely suggest stopping by and asking about their process!”
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“We worked with Evan to secure a Mass Save heat loan (7 years - interest free).
He was knowledgable, personable and extremely helpful.
There were a lot of credit unions that provide this type of loan but we are thrilled to have worked with AllTrust. We have only positive things to say. I'd highly recommend working with Evan if you're exploring the Mass Save programs.”