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“Mike is very personable and service oriented. I've shipped many items from this shop over the years and it's always a pleasant experience. A few times, he's helped me to decide that item X was simply not worth shipping. Two thumbs up!”
“The cashier was very pleasant, helpful and knowledgeable.Another associate when he was not sure of the availability of an item checked with another associate for an item to give me the correct item. Good selection of products at good prices.”
“We've been working with Brian, Erika & the team for years and they are fantastic! They facilitate the collection and packing of antiques we purchase at auction in the area and are incredibly efficient and always ensure the safe arrival of our goods.”
“I visited on 4/2 because I needed to empty out my daughter’s storage unit and ship a few things we were keeping back to Miami. The gentleman working there—he might’ve gone by “Mo,” though I’m not certain—was absolutely incredible. His customer service was exceptional. He helped me unpack the suitcases and reassured me not to worry, that he would take care of packing everything himself.
It’s been a long time since I’ve experienced that level of compassion and service—especially at a UPS Store. You could tell he was just a genuinely kind and caring person. The young woman at the front, whose name I didn’t catch, was also warm, helpful, and had a lovely smile. She was about to help me, but he kindly told her, “Don’t worry, I’ll pack it—you can help the next customer.”
Bless them both for turning a stressful situation into a surprisingly wonderful one.”
“Excellent staff and very quick service. My relatives always complain about the pain of shipping items and returning items so I used to avoid both as much as possible. Then I came into this ups for a return earlier this year and I was blown away by how friendly and quick it was. In town FedEx is 20 mins at counter apparently, but this was in and out in under 3 mins for shipping past week. Glad for this option!!”
“Great customer service! Had a very specific rush order for super small print and precise cut, was originally told it couldn't be done in one day, but Melissa went out of her way to get it figured out for us! Thanks”
“Easy purchase the associates who assisted me made it easy and fast check out. The item I ordered arrived fast and I am using it now, the quality as well is excellent!”
“Very good and reliable service, friendly and knowledgeable staff. Nick is a great manager, always doing his best to accommodate everyone as soon as possible. I am using this store very often and it never disappoints.”
“This is my favorite Post Office I've been to in the whole country. I've never had to wait more than a couple of minutes in line, I'm often the only customer, the staff are always friendly, and there's plenty of parking nearby. That's everything I need.”
“Victor at UPS Sudbury, MA has been essential in getting my package sent to Israel, through the Israeli customs. Victor has been thorough, professional and friendly. In fact, UPS Sudbury has been unfailingly helpful over the years.”
“Monro Brake and Tire in Stoughton MA gets a lot of deliveries by truck. I have yet to meet a more professional, outgoing and engaging driver as David Medina out of Southborough Ma Depot. It is no surprise that one of my customers who gets shipments from David knew him by name when he saw him at my store. Initially I was perplexed on how David was going to get my delivery off his truck but quickly realized through his cool calm and collect demeanor that all I needed to do is watch him work his magic. I look forward to the next time I have the pleasure of getting another delivery from David and UPS.”
“I just had an excellent experience at this FedEx location. I needed to send 2 packages back to Walmart third party vendors, and Matt quickly found the appropriate boxes for my items, packed them better than I could ever do myself, and all these with a smile and great attitude! Many thanks, your work is appreciated!”
“Staples is extrememly helpful. I'm 91. An associate scanned my IRS documents to my tax preparer, helped me decide what copy paper and pendaflex files best met my needs, walked me to my car with my bags of purchases and put them in my car.”
“The personalized service we receive from each postal service worker is OUTSTANDING….Especially Sir Michael. He is very personable, efficient and extremely knowledgeable about postage and packaging for mailing merchandise. He always has a kind word to say and also has a great sense of humor.”
“We moved from Chicago to New Jersey and waited a week for our belongings. The day of the unloading came and we eagerly awaited our things. We then got a call from dispatch letting us know that the truck was having transmission issues and there might be a delay of up to another week. Elijah and Kelin came through. After dispatch called to let us know that we wouldn't be getting our things that day, Elijah called himself and said he was going to reschedule our delivery for the next morning, on a Sunday! They made quick work of getting our things loaded into our new place and we're super quick with reassembly of our furniture. It was a real pleasure working with them. They were in good spirits and genuinely friendly. And SO efficient! Grateful for their work!”
“I love this place. It's great that they deal with all the major carriers (UPS, USPS, FedEx). Used them dozens of times with no issues.But as the 14 signs on their storefront emphatically warn you... don't try to bring a package with only a QR code!!! ?”
“No problems with my experience at the shipping center but I had requested that my package be delivered to a local Walgreens where I could pick it up (no one home during the day to sign) and this was never done. Had to drive to the shipping center to pick it up.”
“I have always experienced exceptional service at this post office! The clerks are friendly, knowledgeable and very nice. Karla is outstanding. And there was a gentleman who saw me crossing the parking lot after 5:00 --he was outside on a quick break--and let me know they had just closed. (I had lost track of time). I turned to leave, and then he offered to take my packages anyhow as they were pre-paid. !!! So helpful and nice!”
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“Amanda is Amazing!!! Awesome service. She helped me get an overnight package out to Florida. She was pleasant, helpful and knowledgeable. I appreciate the service She gave. Thank you.”