“This is a solid post office! The staff are always friendly and helpful, and they usually have a bin for drop-offs separate from the counter. There are lots of negative reviews, but I’ve never had a bad experience here.”
“I had a great experience at the Somerville USPS store. I sent important international documents, and Marcello was invaluable, professional, and kind. He explained everything clearly, double-checked the details and made the entire process smooth and stress-free. It’s rare to feel genuinely cared for at a post office, but that’s precisely how I felt here.
I wish the interior were more modern, but the quality of service more than made up for it.
Thanks again to Marcello and the team!”
“Staff is very helpful and patient towards me every time I go even when I am doing something a little stupid that clearly suggests inexperience with the service and poor planning on my part”