“I had an amazing experience today at this staples. Marie in the printing department was so helpful, patient, informative and kind. I was able to get my banner printed out for my daughter’s 2nd birthday party, all thanks to her! Highly recommend this location!”
“Extremely efficient and quick service at this UPS location. I was worried my package was messed up going in because I ran out of packing tape and the box was weird due to it but the guy at the store said “no problem I will get it ready” and did it so quick!!”
“I haven't been to a Staples Connect before, though I can guarantee I will start going more often. I came today to ship some items, but I saw a monitor that I have been interested in for a while now. The staff was great in helping me find information about this monitor, but who I found the most helpful was the cashier, Shirish. Shirish was super friendly, supportive and relatable. Not only was he super fun to talk with, but he was also able to answer all my questions and informed me of their coupons and app. In the end, Shirish was able to help me get a good deal on my monitor. I had a frustrating day at work, but Shirish honestly made my day a whole lot better.”
“This is a solid post office! The staff are always friendly and helpful, and they usually have a bin for drop-offs separate from the counter. There are lots of negative reviews, but I’ve never had a bad experience here.”
“This location has absolutely the best USPS team in the Greater Boston area. I've visited USPS locations all over the region & I stop at the Day St. location a few times a week. The staff here has been consistently friendly and knowledgeable over the years even when it can get busy, they do their best to keep customers smiling. I some needed extra help today and Roselynn was incredibly patient and thorough, she even called customer service to help me track down the answer I needed from HQ. I also really appreciate the drop-off window at this location so I can pre-pay my packages and not have to wait in line. Please be nice to the staff if you go here, I see how much they deal with in a day in this busy square & they are some really amazing folks!”
“I had a great experience at the Somerville USPS store. I sent important international documents, and Marcello was invaluable, professional, and kind. He explained everything clearly, double-checked the details and made the entire process smooth and stress-free. It’s rare to feel genuinely cared for at a post office, but that’s precisely how I felt here.
I wish the interior were more modern, but the quality of service more than made up for it.
Thanks again to Marcello and the team!”
“I have been sending packages at this DHL location for over a year now. Today I went in to send another package and Alti was very informative regarding how the weight of the items are calculated, which I had a different understanding.
I now know better and all thanks to Alti for the amazing customer service.”