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“Worked with Gorete and got a great rate to refinance my SUV. Fast and easy, was able to do most of it by email. Thank you for the great fast service and the gift card.”
“Had a very pleasant experience working with Kerri-Ann Manchester at St. Anne's Credit Union. I applied for a home equity loan. The entire process went very smooth and professional. I was pleased with the results. I would recommend St Anne's Credit Union. William Grovell”
“We would like to identify Amy, Nicole, Elizabeth, Marta and KerrieAnn. These ladies have gone above and beyond our expectations and we can’t speak highly enough of them. They are helpful, cheerful and always accommodating. They are worthy of a glowing review.”
“Highly recommend this bank and this location specifically! The team here is very professional and they ALWAYS make sure to help me in a timely manner! Every transaction has been smooth & easy! You will not be disappointed!”
“Always receive the best service from Chad Looker and all the people at Mechanics cooperative bank . He has gone out of his way multiple times, which is greatly appreciated.”
“I went in for a loan and the process was a bit slower than expected, but the staff was really helpful and answered all my questions. Just wish it didn’t take so long to get everything sorted.”
“Had a great experience with Felicia, went to open a checking account and after 30 minutes I walked out the door with a debit card and an account ready to go. Felicia did such a great job making everything clear and simple.”
“BOA has Always been Wonderful to me!! Any problems are taken care of Me!! I have gad All kinds of situations with my Account! Fraud, Disputes, etc
They help me without any hesitations and Always a Smile! I've been with them 20+ yrs, and Don't plan on going elsewhere! Ty BOA!”
“The team at BayCoast Bank’s Elm Street branch in New Bedford consistently provides outstanding customer service. Everyone is friendly, professional, and always willing to help. They make every banking experience easy and stress-free while treating customers with genuine care and respect. It’s refreshing to work with a local bank that truly values its customers. Highly recommended!”
Closed
200 Mill Rd #100, Fairhaven
Banks
“I had a really pleasant phonecall experience with chelsea I think her name was. I was on my work break which was only 15 minutes. She worked very fast to help me with my situation. And she was very kind, & helpful with a very blooming positve personality. I love encounters like that. You could tell she truley cares about people and her job. I hope she gets to see this review”
“500 Stars For the lovely bank teller Miss Lia Varao! She absolutely saved my day and my week and my business yesterday by going above and beyond for my small business and figuring out an issue that did not involve me but a bank-to-bank communication issue that was seriously interfering with my ability to operate. Lia went out of her way to help resolve the issue and I pray her excellence and dedication gets recognition from management. Bless her heart. ?”
“Rob from all trust has been extremely helpful in assisting us with transfer of accounts, business accounts, paper work, and all that good stuff you have to deal with at banks.He has been professional, responsive, informative, and timely throughout the entire process.I could not be happier with the service, thank you again Rob.”
“Parking is great. Staff is friendly. Just wish they had later closing times. I felt bad racing to the bank to replace my debit cart at 4:45 when they close at 5pm.”
Closed
70 N Water St, New Bedford
Banks
“Monica the Bank Manager has been very helpful with my banking affairs. She is very friendly, helpful and knowledgeable going above and beyond . You will not find better help. I am very thankful for her help. Many times I have been in some perilous situations and came out much better after discussions with her.”
“Bank Manger Seth & Staff continuously go above and beyond with any issues I have. Prompt and friendly. Highly recommended if you want a bank that will listen to your concerns and treat you like a human and not a number. You ever need anything and don’t want to discuss your business at the teller window, Simply sit in lounge and they will take you into their private office and resolve your issue. If they are extremely busy you can simply call the branch and set-up an appointment. Super easy todo. They more than likely can see you the same day. The longest I’ve waited for an appointment was next day. I would call in and say, Hey I need copies of my bank statements from 2021. They will print them all out in order and you just swing by and pick them up. They would even mail them to you if you’d prefer. Nothing is too embarrassing to ask them. I’ve had many embarrassing mistakes over the years and they are there to help you and not judge you.
No I don’t work at Citizens Bank. It’s just experience from over 25 years of banking with them. Engage with the bank staff and avoid asking too many questions in the teller line that you’re uncomfortable with. I’ve seen an 82 year old woman sit down and discuss her problem of missing .89 cents on a transaction and I listened in and the bank staff took 5 minutes of their time to get her that .89 cents back. Thats just one of the many reasons to bank here.”
“Kayleb helped me out when I really needed it! It was 5:40pm on a Friday and I was searching for a bank that could help me with something. I was turned away from other banks, but when I called Santander in Fairhaven I was so relieved to hear him say they could help me. I got there quickly (they close at 6pm on Fridays) and Kayleb was friendly and quick to help me out. I am so grateful and absolutely recommend this bank and their staff for banking needs. Thank you again!”
“My wife and I have been banking at BayCoast Bank 1000 Ashley Blvd. in New Bedford for years. Everyone is always very friendly, courteous, and professional. We can't say enough for Olga Fernandes Assistant Vice President of this branch. She goes out if her way to meet your banking needs as though you were the only customer. When you commend her for her friendly professional service, she replies that's my job. Without a doubt she goes above and beyond excellence. She is so approachable you feel like family, like you have known her for years. Olga, thank you for your kindness. BayCoast made a correct choice selecting Olga to run this bank branch. Thank you so very much. Best wishes, Ken and Maria Sylvia”
“The staff are always willing to take the time to answer any questions.Odessa the branch manager is knowledgeable in every service provided or will direct you to the proper contact. I have been with Webster for 30 years plus.iIhope this branch will remain at this location because it has a personal touchThe best bank in Town.”
“The 2 only branches of the NBCU. This north end branch is quicker. Many more clients do business w/the downtown branch than this north end branch. Common-Sense always prevails????☮️”
“I was so happy w my experience at Bay Coast Bank the other day w Anum Shah. She was knowledgeable, very patient and understanding that I needed a new account. I look forward to banking w her at your location. Thank you Anum for all your help and look forward to seeing you soon.Thank you, Andrea”
“Justin Jeffrey,Assistant Vice President/Branch Managerand Pam McLain, loan officer.. were very knowledgeable and helpful through my loan process 10/10Also, I’ve had an account with them for years.. the staff know me coming in the door, and even watched my kids grow up, and ask about them.. I love this bank”
“Great customer service and support I was helped almost right away and my issue was for more the 1 year waiting to resolve I went more the one branch and the manager Christopher Antalya and Ligia downing the get solved quickly and profesional ! Thank you so much for you time and great comunicación ! Jennifer diaz.”
Closed
570 N Front St, New Bedford
Banks
“5 star Love this credit union. Go to First Citizens' Federal Credit Union - 570 N Front St New Bedford MA 02745 US the girls are helpful and sweet. Keep up the great work”
“The bank gives back to the community, works well with commercial lending to make a deal come together, ( Mike P is great at it) branch managers always friendly and supportive as well as the tellers.”
“I went twice to resolve I situation the I gave in ma acc and very helpful and very nice ! I recommend this branch ! Thank you the manager and Jhony the was very good customer service”
“One of the best banks I have dealt with, always very helpful and Vanessa especially. When she moved from Fairhaven to New Bedford we made sure to bank at her branch. Wish everyone was as nice as Vanessa Franklin.”
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“My second vehicle purchase with the company and enjoyed the professional experience once again. Michael kept me updated on all contacts with the dealer to the final day. Kelly on the insurance side was also very helpful setting up my coverage. I highly recommend all services that they offer
David”