“Love management on this property. The employees are very respectful and helpful. They are a true blessing in my opinion. Keep up the good work guys??. I recommend this place to anyone looking for a storage unit”
“Very easy to rent a unit online. Lots of communication with the company. Great friendly service and experience overall. Would rent a unit from here again without hesitation.”
9AM - 5PM
88 Birnie Ave, Springfield
Self Storage
“Best U-Haul place I have ever been to I believe this place is better than West Springfield Union Street and Boston road and all the other places Bernie Ave Street is number one# the guys who work or running the place they are all awesome best place ever”
“So I bought a motor cycle in the winter time and needed to rent a trailer, but the hitch receiver on my truck was rusted and unsafe. I scheduled a time online to have one installed at this location prior to the rental. They had a tough time and I had to wait 3 hours to complete my transaction. But no big deal. I got to witness a beautifully run franchise/location. The manager I think Charles. was amazing! The way he interacted with his staff and customers With patience, grace and kindness was refreshing. I could bore you with 3 hours of examples, but 10 stars if I could”
“Hi I just wanted to thank otter storage for working with me being that this is the first time that I’ve had a storage unit with y’all but I would recommend anyone and everyone from renting with them; they are great and very understanding all the way around!! And your team member Joshua was very helpful as well and great thank you as well!!”
“They just moved me out of my apartment into a condo in Northampton and they absolutely nailed it. Sitterly sent out five really funny, friendly, affable guys and a big truck to my place and they were super fast and efficient in terms of taking stuff apart and being up front with what they did and didn't feel comfortable moving out of my place. They packed up my extensive clothing collection and worked really hard for me all day. Thank you guys so much!! I'll definitely be using Sitterly next time.”
“Customer service has been one of the best and most understanding I have ever had. Being a student and new to the city, it was hard for me to adapt and figure out where and how to rent a storage unit. Lockwood Storage has helped me a lot from the beginning to the end. Despite the confusion, they were very kind in supporting me. I definitely recommend it and will return next semester !”
“Joe was absolutely amazing and helped with my storage needs. The second I walked into the office. He did a great job explaining how storage worked and offered me merchandise to protect my items. I would absolutely recommend Public Storage to anybody look in the store his sidekick Kay was absolutely amazing as well, showing me in explaining to me the benefits of the app and signing me up for auto pay as well.”