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“Love management on this property. The employees are very respectful and helpful. They are a true blessing in my opinion. Keep up the good work guys??. I recommend this place to anyone looking for a storage unit”
“Joe was absolutely amazing and helped with my storage needs. The second I walked into the office. He did a great job explaining how storage worked and offered me merchandise to protect my items. I would absolutely recommend Public Storage to anybody look in the store his sidekick Kay was absolutely amazing as well, showing me in explaining to me the benefits of the app and signing me up for auto pay as well.”
“Very easy to rent a unit online. Lots of communication with the company. Great friendly service and experience overall. Would rent a unit from here again without hesitation.”
“Eric and Felicia were so amazing and extremely helpful!I was having issues with my card and they didn’t judge me at all. Which is really helpful for me as an anxious person.They are amazing!Essential workers!”
9AM - 5PM
88 Birnie Ave, Springfield
Self Storage
“After having multiple problems and poor interactions with the Springfield/Union Street office, I moved to using this and the Boston road office. Both are 100% better experiences than the poor quality management and staff at the Springfield/Union Street office. Transactions are consistently smooth and friendly. Staff has actually bathed, sober, customer focused, and extremely professional. Equipment is clean, organized, and functional. Most importantly - NO drama, just good service. I would highly recommend this location (Birnie Ave). Someone should send the Union street to this location for training.”
“Hi I just wanted to thank otter storage for working with me being that this is the first time that I’ve had a storage unit with y’all but I would recommend anyone and everyone from renting with them; they are great and very understanding all the way around!! And your team member Joshua was very helpful as well and great thank you as well!!”
“They just moved me out of my apartment into a condo in Northampton and they absolutely nailed it. Sitterly sent out five really funny, friendly, affable guys and a big truck to my place and they were super fast and efficient in terms of taking stuff apart and being up front with what they did and didn't feel comfortable moving out of my place. They packed up my extensive clothing collection and worked really hard for me all day. Thank you guys so much!! I'll definitely be using Sitterly next time.”
“Everything went as it should. Checked some other places for hitch install prices and this place was on the low side. Plus they were able to get the parts and get the job done sooner than anyone else. Also, pleasant to deal with.”
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
“Johnny was incredibly respectful, friendly, and courteous! The facility is brand new, exceptionally clean, and climate-controlled, which is a huge plus. The price is amazing—100 stars!”