About U-Haul Moving & Storage of Downtown Springfield
U-Haul Moving & Storage of Downtown Springfield offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The business also provides portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, and propane, as well as online reservations. Customers have had mixed experiences with the different U-Haul locations in the area. While the Springfield/Union Street office received poor reviews, the Birnie Ave and Boston Road locations were praised for their consistently smooth and friendly transactions, professional and sober staff, and well-maintained equipment. The staff was described as polite, courteous, and helpful, going the extra mile to ensure customer satisfaction. Overall, the U-Haul Moving & Storage of Downtown Springfield has received positive feedback, with customers appreciating the wide range of services and the professionalism of the staff at the Birnie Ave and Boston Road locations. However, the company should address the issues reported at the Springfield/Union Street office to ensure a consistent level of quality across all its locations.
Matthew is an amazing guy. Found wife’s purse and called and returned with everything. Juanito was also helpful in the booking process as well. Would recommend all day.
August 2026
We had a great experience! Anna from holyoke uhaul was a life saver and so was junito from springfield uhaul. We can't thank you enough. We are very appreciative of the accommodations and the help.
July 2026
Outstanding experience, thanks to Junito, Liz, and everyone else.
