“My go-to store for overnight UPS and FedEx. I am a notary with the needs for reliable overnight drop for shipping. Get it there before 5 and it's on its way. Friendly and efficient. A little harder to find but once you do, you will return.”
“I have my own small business & I work at a church and Staples is a great store to be able to get good quality products printed for an affordable price. I highly recommend using Staples for your printing supplies.”
“Let's admit it, going to a postal office is usually pretty stress inducing - at least for me! The lines, the attitudes, the staff, ugh.
However, I recently had to mail important information and decided to to to USPS in Holden. It was great! The staff was friendly and they were able to mail my letter and it was in-and-out.
I will come to branch next time!”
“See timing below, which I got from an employee..
I like this place because it allows you to ship products from multiple carriers, such as UPS/FedEx...ect. I haven't had any problems. There were a few times that I've showed up within business hours while the place was temporarily closed because they leave to deliver the packages to the carriers.
Leave from 1:40 pm - 3:45 pm.
They usually come back about around 3:30 pm.”
“Best post office experience OF MY LIFE thanks to the incredible customer service of DANIELLE who is an ASSET to the United States Postal Service!!! THANK YOU DANIELLE! Happy New Year!”
“I go to UPS on Main Street, Holden, MA to return Amazon returns. I didn’t realize how much more UPS offers to customers. When needed, I will use other services UPS offers.”
“Very Fast and Efficient Staff There! They could Be Moved Into The Shop At The End Of The Plaza And Be Made Bigger! It Would Be Wise Of Them To Do And Provide More Services For Northern Worcester Massachusetts! But The Site Is Great! People Are Very Friendly And Very Welcoming!! It Is Very Neat and Very Clean! It Is Very Easy To Access ♿! They Offer Free Boxes For Shipping Out Your Items! They Do Know How To Do That QR Code Thing! Very Highly Trained! I Very Highly Recommend This Location For All Your Shipping Needs!”
“I had lost my shipping information and I was going to lose $500. I called the post office and the woman I spoke with was spot on!!! She was pleasant cooperative and helped me fix the situation. I will say I have used this little post office off/on for years and I have always found the postman responsive and professional. However in this case she went above and beyond. There are still good people working hard to help customers. I met one today”
“The team here is incredibly helpful and friendly! One of my packages was recently lost, so I filed a claim. Within hours, they located the package, called to let me know about the issue, and quickly resolved it!”
“A wonderful hometown post office. I live in town and stop by the post office several times a month to send out packages for my artwork, and the Bolton team are unfailingly kind, efficient, and knowledgeable. Thank you!”
“Staples has found ways to make their brick and mortar stores relevant. Between handling returns from online vendors, providing passport photos and all the print and copying functions and having basic needs in stock, I have recently been going to Staples at least once or twice a week. This is a HUGE deviation from prior to Amazon returns, when I went there maybe once every 5 years. Kudos Staples.”
“This post office provided probably the best experience I've had with USPS. The woman who helped me was unbelievably kind and personable and made sure everything I needed was taken care of right away. The line moved efficiently and everyone was able to comply by current social distancing because of how clearly marked the post office was. Absolutely recommend this location and thank you for helping me get my TREX stamps”
“Whenever I go here I am always treated great. Everyone is professional and enthusiastic even during these hard times. I know that if I have an issue or concern it will be taken seriously and followed up with as they have proven in the past.”
“Love the passport service appointment option. Staff are so friendly and helpful. It's also the only post office near me that opens earlier at 8am making it possible to stop in for mail services before work.”
“Excellent service! I was a few minutes late after the office closed on a Saturday afternoon. Not knowing what to do with the package and preprinted label I checked with an employee who was still outside. She went above and beyond her duty, went back in and got me the address label pocket for me to put the label on and showed me where to drop the package. Highly recommended!”
“When a package marked as delivered went missing, I reached out for assistance. They went above and beyond to help me locate it. The package had been mistakenly delivered to my neighbor's address. However, the team took full responsibility for the mix-up and did not stop until they found a solution.”
“I love the post office, it is an incredibly valuable service for this country. But please somehow list your holiday (new years eve) hours accurately online or on the phone service so someone doesn't drive across town to pick up a package only to find the place closed early.”
“Great staff very informative. We had to get our passports and they answered all our questions. They also took our passports photos and made everything easy and seamless. I have been coming to this location for years and previous team was not good at all.. the new manager, I did not catch her name, is really good. She is professional and polite. Thank again for all your help.”
“I see a lot of negative reviews, but apparently management has recently changed. My experience was great. Friendly, efficient and professional. They packed my electronic device for me and it arrived to its destination without issues. No complaints.”
“I love our little Sterling post office. And Adlin Ziur -- honestly, find some joy in your life. Nadine and her cupcakes are a perfect illustration of how the Sterling Post Office is one of the last truly local, community-based service spaces around. Nadine is a joyful and dedicated person and you really had no business writing that about her.”