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8:30AM - 1PM
19 Concord Rd, Sudbury
Banks
“Ashley was very patient and worked very hard on my TD bank issue. She is kind, outgoing and very professional. I would come back to her in the future with any TD bank issues I have.”
“Always friendly and they know my name and ask how my dogs are. They even give me dog treats. If there is any fraud issues I get a text right away. I love having their mobile app to have a great idea of how much money I have in my accounts. For a while I just had a savings account with them and a checking account with a big bank. After running into so many issues with the big bank; I closed my account and went to Middlesex for everything.”
“I had an outstanding experience working with the AVP and Branch Manager at Santander Bank in Sudbury. Their professionalism, attention to detail, and genuine commitment to customer service truly set them apart.
From the moment I walked in, they made me feel welcomed and took the time to fully understand my needs. They explained everything clearly, offered thoughtful guidance, and ensured that every step of the process was smooth and efficient. It’s rare to find someone who combines deep knowledge of banking with such a personal and approachable style.
What impressed me most was their dedication to going above and beyond. They were responsive, proactive, and made themselves available whenever I had questions. Their leadership is clearly reflected in the positive atmosphere of the entire branch.
I highly recommend this branch to anyone looking for reliable and customer-focused banking services. It’s a pleasure working with someone who truly cares about their clients and consistently delivers excellent results.”
“I was hesitant to go to this branch due to the negative reviews from a while back. I had a positive experience. I had transactions that had to be done in person. The only reason I had to wait was because of the customer in front of me wanted something specific that took some time. I had questions about checking maintenance fees and only needed to wait about 10 minutes and got an honest answer about what I needed. Karen was very polite and helpful. There was only one teller so if you came during lunchtime and it was busy, I would assume there would be much more of a wait time.”
“I had a pressing issue recently related to a home sale closing and walked in with no appointment to to talk to a manager. Helen was so wonderful to work with - she was knowledgeable and pleasant and went over and above to save our closing date! Happy customer here and very satisfied with the level of service I received. Thank you, Helen!”
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“Words cannot express how we feel about the value that Olga provides. Her responsiveness, professionalism and ability to get stuff done, has been appreciated for many years. She is an incredible asset to SalemFive and I hope the company is aware of that.
Thanks for all you do to make life easy, Olga.
Darren and Beth”