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“This is a no nonsense car dealership. My family has been coming here for over 10 years. We always come back and we know the staff. It’s always nice to be able to just call and know that we are going to get the best deal. Thanks to all of you. Seth thank you for always taking the time to do a thorough job We appreciate all you do!”
“The Bearded One is hands down one of the best Service Advisors I've ever met. He got me covered on my Atlas on a faulty water pump and ordered me a catalytic converter that is faulty as well. All covered under Warranty!! Top Notch Service at Commonwealth VW! Thank you to the Daher family for excellent service as usual!”
“Great place work is excellent and service people are thorough.They kept me posted and completed the job on time. My truck looks better then when I was new...Great Job”
“The Enterprise office in Lowell is amazing! I interacted with several employees throughout my rental period and everybody has gone above and beyond. They are knowledgable, friendly and went the extra mile.”
“I always choose Enterprise if I would need a car rental. This place is so convenient for me picking up and returning a car rental. All employees are professional to help a customers.”
“The staff was very professional and attentive, explaining the options in the car types, and the car operation. The process took no more than 20 minutes to grab the car and go. Very smooth and easy.”
“No one likes having their car at the shop but renting from Enterprise Wilmington made it much better
Great friendly staff looking to make your day better!”
“Example of great service as a walk in customer I would recommend this place a 10. The car was clean to the level of new feeling in a car and increased the standard of what I expected as a last min customer.”
“I had a great experience with Enterprise! The car was spotless, in excellent condition, and exactly what I expected. Delivery was prompt, right on time, making my rental process smooth and hassle-free. Highly recommend for reliable service!”
“Extremely nice people, great customer service, one of the most convenient locations I've ever experienced.
It was difficult for customer service over the phone to help me transition one vehicle to the next. When I went into this location this was very simple for them to do and they would explained everything extremely thorough.
Customer service over the phone to help me transition one vehicle to the next. When I went into this location this was very simple for them to do and they explained everything extremely thorough.
It's so much more convenient than the airport here. Great people, make sure you acknowledge the John Belushi cool t-shirt!”
“Cesar is friendly, helpful , and insightful. He will work with you. I would recommend him to friends and family. I will continue to do business with him and this company.”
“Very easy pick up and drop off process. Austin and Tom were very helpful! Definitely recommend. Seemed easier to rent from here rather than the airport and glad I did!”
“RENTED A CAR THAT HAD A BROKEN DRIVE SHAFT! RENTED A CAR THAT HAD A VIN NUMBER THAT DIDNT MATCH THE NUMBER ON THE ENGINE! THATS UNPROFESSIONAL AND HIGHLY ILLEGAL! A VERY DANGEROUS AND DISHONEST BUSINESS PRACTICE! PLEASE DO NOT RENT FROM THIS BUSINESS! STAY AWAY‼️‼️‼️‼️?”
“I bought a new Ford explorer at Stoneham Ford and picked up the car on monday may 15th. Both Billy Pollack and Chris Santarpio were who I bought the car through. Billy gave me a great price on my trade and Chris delivered the car in perfect condition. Chris and Billy spent a lot of time with me and answered all my concerns and covered all aspects of the car operation. I just cant say enough about both gentlemen I highly recommend Stoneham Ford to anyone looking to buy a new car. Ask for Bill Pollack or Chris Santarpio you will be glad you did. 10 stars from me. Thanks Stoneham Ford..”
“Sal who runs this office is excellent. He is crystal clear about what is going on, very fast and efficient, and also assisted with an issue we had with one of the other Budget offices.”
“Upon entering, I was greeted by Shevonne, she was so awesome!!!unfortunately just my luck there were no gas cars. Except a chevy bolt electric car. Shevonne told me I was going to like this car. I being driving this car for a week and I really enjoy my rental car is sooo fast. I love it!!All men enjoy a really fast car.Great recommendation.Shevonne is who helped me and she was so hospitable and thorough. In Massachusetts sometimes good customer service is hard to find. But at the Hertz at 831 Rogers St in lowell Shevone will go the extra mile with a smile. Thanks for the great work Shevonne!!!!”
“Really helped us out by swapping out the demolition derby rental car we were given in Boston. Didn’t get the woman’s name who helped us, but THANK YOU. You made our drive much easier and safer.”
“this is my third time renting a car ( last time 3 years ago), everything was ok. the guy at the Desk was welcoming, the car was good as booked online. everything was ok. thank you”
“A good experience, after my car was in an accident I of course needed a rental, once I filed my claim online I almost immediately got an email or text telling me that Hertz had a car waiting for me whenever I was ready. I went later that day. It took about ten minutes and I was out of there. It was a nice car, a Nissan Rogue. It was very clean inside and out. Returning it was no different, I would use them again.”
“Had a great experience at this Hertz dealer. Rented a car in Ohio. Got a flat tire on 95 n of Boston the day before in the evening. AAA came and put the spare on so I got out of there fast. It was an all-wheel-drive Ford Explorer and turns out you need to replace all four tires because it’s all-wheel-drive which actually checks out. So I contacted where I rented it in Ohio, and they told me to work with my local Hertz dealer in the morning since everybody was closed so I chose Woburn location. I turned up in the morning. Waited a few minutes for them to take care of two other customers and then Jordan said how can I help you? I explained my situation with the help of a speakerphone call to the originating Hertz in Ohio and he said he could help me. And they did a great job. Got me in a new SUV even though I had no reservation. He was really nice to work with. Grateful that this was the closest location and if I ever have to rent a car near Boston, this is where I’ll get it. Thanks again, Jordan.”
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““My experience with Enterprise car rental was excellent! The car I initially picked wasn’t in great condition, but they were extremely dedicated, quickly swapped it for another vehicle, and the service was impeccable. I highly recommend them to anyone looking for quality and customer care!””