The UPS Store #4423 in Wakefield is known for its friendly and helpful staff. Customers praise the store for great customer service, with employees like Mikayla, Mary, and others always ready to assist with a smile. The team is experienced in packing, especially for fragile items, and makes every visit a positive experience. Many reviews mention how the staff go above and beyond, interacting warmly with children and turning even bad days around with kind words. The store is neat, tidy, and operates efficiently, making shipping, printing, and mailbox services simple and quick. Customers appreciate the welcoming atmosphere and the knowledgeable team, including individuals who help with package returns and document printing. The store also offers services like notary, shredding, and faxing, providing a one-stop shop for various needs. Overall, this location is highly recommended for its excellent service, friendly staff, and helpful environment. It is a great choice for anyone looking for reliable shipping and business services in Wakefield.
Great customer service! The employees were extremely friendly and made the experience for me and my youngsters very memorable! Makayla offered both of my children lollipops and interacted with them in such a friendly manner! I just came in to return an amazon package but instead got amazing service and was greeted with... read full comment
August 2025
Was not having a particularly good day and the person who assisted me at the ups store turned that around with her kind words.
August 2025
Mikayla and her team are amazing! I had a few packages and my 2 kids with me and she kept them entertained while I did some buisness!! Highly recommend coming to this location you won’t regret it
