FedEx Office Print & Ship Center in Waltham, MA, is a reliable one-stop shop for small businesses, offering a range of services including FedEx shipping, copying, digital printing, and more. Customers have praised the store manager, Matt, for his exceptional customer service. He is known for going above and beyond to assist customers, whether it's helping track down lost packages or providing cost-effective shipping options. Many reviews highlight Matt's patience and professionalism, especially when dealing with difficult situations, such as enforcing company policies with respect and calmness. Customers appreciate his friendly demeanor, humor, and willingness to spend time ensuring they understand their options. The store is noted for its cleanliness and convenience, featuring a self-service kiosk. Overall, FedEx Office provides a welcoming atmosphere where customers feel valued and supported, making it a preferred destination for printing and shipping needs. The commitment to customer satisfaction and the quality of service offered by Matt and his team make it a standout location.
Have come here many times and the staff is always helpful and efficient.
May 2026
This is a very good FedEx Center. The one in Harvard square is really good too.
January 2026
Quick and easy in-and-out! Matt (the manager) went above and beyond to help even though I was missing a few things I needed for the shipment. He made the whole process smooth and was friendly to chat with. Highly recommend this FedEx location for excellent service!
