8:30AM - 4PM
739 Main St, Watertown“Excellent Customer Service , always someone to help you . Clean ,neat all the time . fast efficient friendly drive thru . All of the Tellers and Staff are Awesome, if you encounter any problems they provide fast solutions”
“I have banked at CSB for over 25 years. This branch is the best. They tray every customer like you were the only one. Excellent service by all and the manager Esmeralda is one of a kind. I refinanced my house there this year. I want my money managed by people who care.”
8:30AM - 4PM
60 Main St, Watertown“We opened an account at Watertown Savings Bank this week. Niki Athanasopoulos was our customer service agent. She was outstanding! She handled everything in a professional and kind manner.She explained every detail.!Thanks so much Niki!”
8:30AM - 4PM
45 Church St, Watertown8:30AM - 4PM
10 Bigelow Ave, Watertown“Excellent tellers Charles is extremely excellent he helped me out without rushing me set up on line banking and made sure I understood everything. Very professional. It’s too bad this branch wasn’t more busier because they have a great professional staff”
Open 24 hours
39 Main St, Watertown“VERY convenient parking (though dip in sidewalk is off to the side, making it slightly less wheelchair-friendly), directly in front of entrance from lot on Church Street. Multiple machines that accept cash and check DEPOSITS. Feels fairly safe even at wee hours thanks to busy 24-hour CVS adjacent.”
“I had hesitated to use this branch given the reviews. However, I was next door at CVS, had time left on the parking meter, and decided to stop in anyway. I'm glad I did.I had what I thought was a fast, simple errand to pick up a form. It wound up taking almost two hours - but that was not the fault of the staff at this branch, but of BofA corporate.When I arrived, I was greated promptly, then assigned a banker to assist with my request. That banker, Vicki S,. very patiently spent well over an hour total on hold with staff at BofA corporate who directed her from one department to another because no one had the necessary information. Vicki was tenacious, though. She was finally able to obtain the form that I needed and submitted it for me.We ditched BofA years ago after corporate's constant reshuffling led to the replacement of our third banker in under six months (always over a weekend with no prior notice). BofA overall is still a hot mess if this recent experience is any example. However, the staff at this branch are making an effort to be more customer friendly, and it shows.”
“I’ve been using this bank for a while and have always had a great experience banking here. Arshag really goes above and beyond to help when I have any concerns. Highly recommend!”
“Champa the assistant manager is quite professional, amongst her colleagues are equally pleasant. I have been an existing customer of 18 years. The assistant Manager truly has proven to take pride in her dedication toward finding solutions with promising results. Despite all the banking competition that exists I continue to do business with Citizens bank. She has educated me on tools and existing options to enhance my financial needs. It's awesome to walk into the branch and have a very receptive manager address my needs on the spot with a smile. They pick up the phone quickly and there is barely a wait as they provide efficient and high quality service. Please visit the branch as they have always welcomed me with open arms.”
“I’ve been using this bank for a while and have always had a great experience banking here. Arshag really goes above and beyond to help when I have any concerns. Highly recommend!”
9AM - 5PM
550 Arsenal St, Watertown“I had such a great experience opening an account at this branch of Chase bank. When I got there I was assisted by a super friendly Waleed Hassan, who even brought a coloring book for my little one. I was helped by Kennedy to open the account and he was fast and efficient. He also explained everything really well.”
“I always cash my paycheck at this specific Watertown Savings Bank , all of the tellers are extremely friendly and very courteous to all of the patrons not only the ones with the big bank accounts!!”