Direct Tire & Auto Service

Auto Repair, Tire Dealers
Hours: Direct Tire & Auto Service provides great service and honest treatment. They are a nice group of people who can be trusted to do what is right for your car. Customers have experienced excellent service for tire changes and new tires, with staff who care and are super. They are known for their attention to customer service, which makes all the difference. One customer had an issue with out-of-balance tires after a winter tire changeover. The staff, including a mechanic, looked at the tires and rims and identified the problem. A plan was made to rebalance the tires, and the car was significantly better afterwards. This customer appreciates the great service, people who care, and a super staff that keeps them coming back, noting it's always worth it. Another customer found the staff incredible in reviewing wheel options for a new car, settling on "bad ass wheels." They appreciated the passion and attention to detail. This customer has been with Direct Tire for 40 years and they never disappoint. Customers also rely on Direct Tire for brake and tire services, choosing them over closer competitors because they are a nice group of people and can be trusted. One customer found them beyond helpful, nice, and efficient after issues with gas station air pumps. They also offer good service and honest treatment, getting customers in the same day for issues like a dead battery, with simple battery replacement completed in a few hours. They are well-organized, close to customers' houses, and even took care of a forgotten coupon. Overall, customers appreciate the great service, great communication, engaged staff, and fair prices, along with transparency and follow-up.

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1. Watertown, Massachusetts