“First time making a delivery at the Wayland Mass store and there was a mixup, before I even knew it, this Store had contacted me, I spoke to a woman Charlene. She was absolutely awesome made my day. She was professional, courteous, and caring, she got right to the root of the problem and fixed it, she had communicated with me on the phone a few times it gave me a real sense of professionalism and I could notice nothing but kindness, she really made my day, I just hope the management above her notices her worth ethics into a kindness because this should not go unnoticed. She is a special person. Thank you so much.. Rich Tomlin Sudbury,Mass”
“I have been going there for many years, the owner is awesome and extremely friendly plus the ice cream is unreal! Wouldn't go anywhere else for my daily needs.”
“First time shopping at Donelan’s the other day and I was really impressed. Everyone was friendly and welcoming from the moment I walked in, and the prepared foods were excellent. You can tell they care about quality and customer service. So glad I stopped in — definitely coming back.”