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8:30AM - 6:30PM
60 Thoreau St, Concord
Mailbox Centers
“This store has the best customer service of any UPS store I’ve ever been in the manager is the best always kind always respectful she’s just wonderful great place!this store has the best customer service of any UPS store I’ve ever been in the manager is the best always kind always respectful she’s just wonderful great place”
8:30AM - 6:30PM
101 Middlesex Turnpike, Burlington
Mailbox Centers
“Fantastic guys at the store. They were super nice and I was able to quickly take passport size photos. Highly recommend this store!!Thank you Joseph, Tom and Lee.”
“Great service, friendly staff, Julia is great and exhibits such a welcoming and friendly demeanor, Jeff is great and very friendly and helped me with all my shipping needs. They are quick and efficient and I would recommend this specific location to everyone. #Arizona”
“Beyond excellent customer service. The gentleman working the counter was kind, beyond helpful, personable and patient. I watched him go go above and beyond for another customer in the sort of way that made it clear this was nothing out of the ordinary. Wonderful experience.”
8:30AM - 6:30PM
405 Waltham St, Lexington
Mailbox Centers
“Nicholas was incredibly patient and helpful when a delivery didn’t happen asPlanned. His professionalism made a difficult situation manageable and everything worked out in the end.”
“Fantastic store, the owner is frequently on premise and everyone there is terrific. Cannot recommend them strongly enough - flexible, friendly and always helpful!”
“Nick the employee that works at the Weston UPS is great, efficient, helpful, friendly and fast. I'm always relieved to see when he is working as i know all of my needs and questions will be answered, and my visit will be easy and efficient”
“I’ve always dreaded going to UPS stores because they were never good experiences. This is my second visit to this store and both times it has been great. The staff is friendly, patient and helpful.”
8:00 AM - 6:00 PM
143 Old South Rd, Nantucket
Mailbox Centers
“this place is the best. my experience has all the makings for a ups store commercial. my family rented a house on nantucket for august and when we left the house we left four boxes on the front porch for ups to pick up after the labor day holiday. apparently the boxes weren't labeled properly so the ups driver wouldn't take the boxes - and there was no way for me to get new labels on the boxes as i was already off-island. oh - and there was a hurricane bearing down on nantucket - the wind and rain from which would have surely destroyed our boxes sitting outside. but the ups store in nantucket saved the day. the owner of the store (literally!) got in his car and drove over to our rental house to pick up our boxes and bring them back to his store to keep them safe until the UPS driver could pick them up on monday. this place is everything that you want your local UPS store to be - while never expecting them to actually be THIS GOOD.”
“I came to have something laminated on Saturday a week before Christmas, and while i was waiting for the machine to warm-up, i watched the staff dealing with an onslaught of folks mailing packages. I was really impressed with the cheerfulness and efficiency i saw.When my job was completed and i asked the price, the manager said, "You're Good." I was stunned as i had heard him say this to other customers also, but i didn't understand he meant it was a gift. These were small amounts, but i left feeling a glow in my heart and wonderful appreciation for his kindness.Bless you, UPS Store staff.”
8:30AM - 6:30PM
396 Washington St, Wellesley Hills
Mailbox Centers
“The service provided to me and my father recently by the owner Stuart and his staff member Mallory was exceptional. We had a package destined for Florida which was erroneously rerouted by corporate to a California UPS facility. Stuart spent two weeks trying to resolve the issue and called me several times with updates , and Mallory did the same with my father. The package finally arrived in Florida and the shipping fee was refunded to us. We are so grateful for their diligence, care and friendly service. I highly recommend this UPS store and look forward to using them again in the future!”
7:30AM - 5:30PM
776 Main St, Waltham
Mailbox Centers
“Avoid the older blonde woman like the plague unless you want your blood to boil. Seems to get pleasure out of not listening to a word you say, offers options you clearly don't need, then continues to screw up your shipment, no matter how simple it is. I refuse to go to her station anymore. I f anyone else is working, I will wait even if I am next up. If she is the only one working, I turn around and leave. Not worth the hassle and frustration. EDIT: EVERYONE else is great.”
7:30AM - 6PM
841 Worcester St, Natick
Mailbox Centers
“Any UPS store can ship a package. Arvind Basil, the owner of the Natick UPS, cares SO much about his customers and takes the time and attention to make sure everything goes as smoothly as possible. He went above and beyond with my order and I was so appreciative. Stop by and tell Arvind I send my best.”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“Mike is very personable and service oriented. I've shipped many items from this shop over the years and it's always a pleasant experience. A few times, he's helped me to decide that item X was simply not worth shipping. Two thumbs up!”