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“Best one of a kind hardware store in Metro west. Service cannot be better. I find it even better than Harvey’s Hardware that was my go to for over 40 years. A lot of the employees went to Green’s when Harvey’s closed.”
“This store has all the hardware needs and more that you will find in the big box store. The manager and the staff are helpful with any questions you may have. Customer service is excellent and personable! It’s nice to have a local hardware store such as Aubuchon Hardware in Sudbury! Please shop local!”
“Since we lived in Firestone Park in the 90s, I almost always go to this Ace Hardware. But about a year ago when I needed some screws that would go into concrete, I was in the Falls and stopped into Menards "to save time". The customer service representative was eager please but had zero knowledge about what I was asking or where to find that type of screw. We wasted at least 20 minutes.So I left straight from there and came to Ace hardware in Firestone Park, and they knew exactly what I needed and suggested a drill bit that ended up being perfect for my needs.They have always been highly knowledgeable, helpful, and the prices are great.Don't waste your time anywhere else ?”
“I had a wonderful experience working with Shawn and Tommy. I needed to replace a bulb in my microwave oven. After finding the appropriate part, both men were able to assemble and disassemble the outside, and insert the new part after some drilling and replacement of screws. They were cool, calm and collected during the whole ordeal and never appeared rushed. Thank you to everyone at the store, I will visit again soon!Susan LundstromLexington, MA”
“Excellent place for landscaping equipment! The staff is extremely helpful, and takes the extra time to make sure that purchases are the right choice for the customer.”
8AM - 5PM
1 Marc Rd, Medway
Hardware Stores
“I'm a longtime fan of this hardware store. Its staff is very helpful - especially Tom,
who is extremely informative and always welcomes customers with good humor. The recently remodeled store is brightly lit and well organanized.”
“Good tools at great prices. I always check here before buying new. The owner is a friendly guy who knows his stuff and is always willing to help. Parking can be a bit of a pain but it is worth it.”
“I went today to get grilling supplies and they were so kind and helpful. They helped me get the best product and the best price. Support small businesses, this one is amazing!!!”
“Harbor Freight is great good deals on all the items. Great value quality products very helpful employees. Jason,Faith supervisor were fantastic. Highly recommended keep up the great work.”
“Monnick's has been our go-to hardware store in Framingham for 40 years. The paint department is quite special with a very large selection and very knowledgeable staff.”
“He has been trying his best to fix this door. Unfortunately nothing had worked. But he is a very polite and pleasant service man and I feel comfortable having him try to fix it.”
“I had gone to a different hardware store to get a paint match and it wasn’t right at all so came here and the two women working with the paint were incredibly helpful despite me not being able to give very much information they helped me save money and i ended up with a perfect match for my damaged wall because of how thorough they were. Huge thanks to them!”
“Updated review: Rocky’s has been my go-to hardware store for years — they've got a surprisingly good selection, competitive prices, and helpful staff members.I recently had a frustrating experience returning some unopened Christmas lights (the online Rocky's policy didn't seem to match what was enforced in the store).Rocky's eventually reached out and fixed the issue for me, which I appreciated. It was a bit aggravating, but these things can happen anywhere and if I had such a problem at one of the big hardware stores, it probably wouldn't have been met with as much concern and attention. Rocky's will continue to be my go-to!”
“The quality of tools has improved tremendously over the last few years and their warranty works well if you are a member of their club. I replaced several items without a receipt no issues.”
7:30AM - 6PM
1298 Massachusetts Ave, Arlington
Hardware Stores
“One doesn’t expect much going into a hardware store but I was blown away by how nice of an experience I had at this location. My boyfriend and I were immediately greeted upon entry and we were quickly guided to the section we needed. We browsed the store and were once again greeted to see if we needed anything, but not pressured.When we arrived at the checkout line, there was one person being rung up and despite us having no problem waiting another 30 seconds to be rung up, another friendly employee offered to ring us up right away. He let us know about the freshly smoked hot dogs they were offering!After checking out, we came to a booth with two different flavors of mini dogs and were told we could take as many as we liked. They were so delicious! The staff serving them were incredibly friendly as well. We left the store in a great mood and highly impressed by the level of service. Thank you so much!”
“This place is fantastic. These guys are great. I have been doing habitat improvement (forest stand improvement) and thus I needed a chain saw. Well, Andrew was amazing and helped me with my purchase as well as troubleshooting some problems I had. I have also purchased a blower and several chain saw replacement chains from these guys and they are always helpful, kind, knowledgable and pleasant. Andrew went out of his way to help me on 3 different occasions. I am very happy with these people and the products they sell. Outstanding! Thanks!”
“I recently went to the new location in the *********. What a great showroom. ****** was my sales rep and she made the process so easy. She took care of all the details, followed up the next day and was very professional.Much appreciated- Thanks ******”
“I've been going to Swartz Hardware for over 25 years and greatly appreciate their service. Recently I needed to match a paint color on an an irregularly-shaped fragment I chipped out of our basement foundation wall. I brought the fragment to Swartz Hardware. Marshall in the paint department went to great lengths to match the color. The color match turned out to be perfect. Thanks Marshall, and thank you Swartz Hardware.”
“excellent customer service. friendly staff.young lady in the Paint section, patient, kind and informative. helpful making color selectionsAll staff is extremely courteous, friendly helpful. find I'm using ACE in Millis more frequently. will shop there for household items instead of the grocery store!!”
“This week, I needed to pick up some cedar boards for the house. I can’t even describe how helpful, patient, and just all-around welcoming everyone at this organization was to a guy who clearly did not know what he was doing. Most especially helpful: Scott in the lumberyard. He was a really terrific guy who went the extra mile with a smile. I’d give more stars if they were available. Thank you so much.”
7:30AM - 5PM
622 Mt Auburn St, Watertown
Hardware Stores
“Coolidge Hardware is our go to place when we want professional service and need high quality products. We have been going to Coolidge Hardware for over 30 years for high quality paint, paint brushes, hardware (screws, locks, keys...) and advice. I once brought a small chip off of an old wall we were repairing, and they were able to match the paint EXACTLY. Always professional, knowledgeable, friendly, and very helpful!”
“We couldn't find fencing at lowes or home depot so we called here. They were able to get what we need and have it at the store in under a week. Employees were very helpful and professional.”
7:30AM - 6PM
70 Andrew Ave, Wayland
Hardware Stores
“Wonderful friendly staff who helped me not only design my new kitchen but also assisted me with the remodel of the doors and windows first AND the appliances to make it complete!”
“I've always had great experiences at any true value I've been to around the country, and I must have been to them in at least 20 different states. Always helpful and friendly and competent. This tells me that the company prioritize excellence in customer service.
But on my last visit, this was taken to a whole new level. Taylor the assistant manager helped me with my keys which they don't even typically do that style. And she helped me try and dismantle them, which was a whole project. All while their system was down and she had a million better things to do. But she treated me like i was the only one in the store and was truly kind and concerned with the problem i came in to solve. And then i had a few nonconsequential questions while browsing but her and a couple other team members treated them like it was a daily double on jeopardy and they had to find the right answer.
This was help above and beyond from great people. I hardly even know what to say besides thank you!
Go shop here you won't be disappointed.”
“walked in, saw nice lady pouring herself a cuppa, asked where I could find, she puts her cup down, sez follow me, leads me to product, I'm in/out under 10 mins super friendly, awesomely helpful, can't find that in big box store if I owned rather than rented, I'd be back more often”
“This store is close to home and there's always a helpful staff on hand. Prices are reasonable. And I'm never in the store for more than 10 minutes or so. Very quick shopping. It's much more pleasant shopping here than going to one of the larger hardware stores.”
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“Just a quick note to say thanks to Andrew and the team in Wellesley for their help with my unique needs today. They figured out a way how to make it work quickly. Appreciate the high level of service and get it done attitude.”