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“The tire replacement was efficient and completed right on time. Ken was friendly, professional, and easy to work with. Overall, a smooth and pleasant experience. I would definitely recommend this car service.”
“Have purchased a couple set of tires from them and they have been reasonable. However today I am writing a review for their outstanding customer loyalty. I had a tire damaged and needed to be replaced and I happened to have a brand new tire that was a previous spare. They did the mounting and balancing at no charge”
“Brian and the rest of the team were awesome. Came in, got quotes on some tires, picked a set, and even had them installed that day. Awesome service and good people there. Will be back.”
“Had a great experience today. I told them the wrong size when they ordered my tires and they still kept my appointment and got me a great price on the tires I got. Joel was great.”
“Mytireguys got me out of a pinch (pun intended) after I discovered a pothole had damaged my tire and left a bulging sidewall. When I called in, Jake worked with me to set up an appointment quickly even though the specific tire I needed was not in stock and had to be ordered. Julio arrived and was professional, fast and took great care of my Audi S5. He checked and inflated the rest of my tires and made sure everything was ready to go. I'll definitely be using them again, and bonus points for being my neighbors as a local business here in Needham :)”
“Thank you Victor & crew for taking care of my vehicle. It needed a little extra attention and they took care of the issues in a very timely manner. They kept me informed of the progress & cost which I appreciated.
I will definitely be using them again for future vehicle needs.”
“Brian was very helpful and worked with me to get my car better aligned than it has been since I got it (I'm the second owner) iv had a bit of trouble at another location and Brian made it right! I am beyond satisfied with the results and it was a pleasure to drive the car back home. He even found me new wheels in case I need a new ones and I might need one because they are pretty old and corroded. I couldn't ask for better customer service! The Newton location on Needham Street is where I will be going for ALL of my alignment and tire needs from now until the foreseeable future. Thank you Brian it was a pleasure and thanks To the technicians in the back! Hats off too you guys you made my day! I will definitely be recommending this location to my family and friends!
-chris”
“I was in to have one of my tires swapped out due to a puncture. While the car was in the mechanic checked the front suspension and noticed serious issues with the ball joint and tie rod links. Although they don’t do suspensions work they recommended replacing as soon as possible. My mechanic agreed and said they saved me some serious potential damage. Thank you Town Fair tire crew, Shawn and Paul for the great service.”
“I've been going to them for years, even after I moved from JP, I still drive about a half hour to get my car serviced at Morrison's. They do great work, are super friendly and my cars have all run well and for many years with their care.”
“We’ve been taking our cars to Alewife Automotive for almost 10 years, and I’m consistently impressed with their service and kindness. We’ve had everything done from inspections to tires to repairs. They are transparent and fair, and they never tack on surprise charges. A perfect example of this was I had taken a new car to get inspected with plates to a shop closer to our home, and not only were they kind of rude to me, but they wanted to charge me $20 to put plates on. I called George at Alewife and he said to come on over, they’ll take care of it all no charge. And this is something I’m used to with them—no charges to change out a bulb, top off fluids, etc. As a woman I’ve found that the stereotype is usually true with many shops, trying to get me to buy something I don’t need or up-charge me for something I wasn’t prepared for. It’s worth the slightly longer drive to get here for their service, I don’t know why I ever try to go anywhere else!”
8AM - 4PM
258 Harvard St #330, Brookline
Tire Dealers
“Super easy and convenient. Jake is very communicative and makes the process a breeze for changing tires. Definitely will use again, well worth the convenience of not having to go to a shop, especially with a flat tire.”
“Angel helped me out today and provided me with the all information that I needed for my tire. Gave me potential options and made sure I understood them. Great service and great attitude :)”
“Best place for all of your Automotive needs. Marco, Nixon, and the Watertown Team at VIP Tires & Service did an Outstanding Job Installing Tires, performing a Wheel Alignment, replacing brakes, and an oil change on my GMC Sierra 2500 pick up. Thank you Guys!!!”
“Robert from Mavis tire in Everette was absolutely fantastic. He was able to get me in quick and easy. We discussed a couple options for patching my tire and we eventually settled on a patch on the inside of the tire. Robert even went the extra mile and put a layer of rubber cement to really ensure no air leaks out. I also just want to put it out there that was denied service by 4 other tire places before I called Robert. I understand places maybe busy and full but I called these places 1 hour and 30 minutes before they closed and most of the places told me they were all done for the day and would not help. Hats off to Robert for getting me back in service and ready to roll for 7am the next day.”
“Whatever automotive problem arises for my 200NX Lexus, Paul or his competent technicians will both quickly and accurately diagnose and fix. From replacement of wind shield wipers to brake pads which I had replaced yesterday, Chestnut Motors does it all.”
8AM - 5PM
1168 Commonwealth Ave, Boston
Tire Dealers
“such a great dealership who pays attention to customers detail request very very satisfied to work the Herb Chambers display to the customer and the worker Samik”
“I love this business. I’ve been by many times in the past two years for oil change, brakes, my muffler, and more I don’t recall. They can usually finish my work same day and are so nice! Never intimidating”
“Came in for winter tire changeover. Was told at 2pm that they were a man down. I said, no problem, I’ll be here until 5:30.
Got the car at 5:30 and hit the highway and the car starts shimmying right away. I was not happy.
Called the next day. Made a priority appointment. When I showed up for the spot, I was polite but firm. I told one of the guys that I had sat patiently for 3.5 hours waiting for my tires the first time in. No problem. I had the time. Today, I don’t have the time and did not want to wait. I have never left Direct Tire with out-of-balance tires.
So, Fabio, a mechanic that I met looked at the tires and rims. He brought me out to show me the problem. The right side tires were wobbly as he turned them. Huh. I had not seen that before.
So we made a plan. I asked that he rebalance the tires to the best of his ability and put the two best balanced tires up front. He agreed that was the best plan of action.
I was not there long, and when I left, I hopped on the highway, and it was 100% better. Not perfect, but so much better. I know that it will never be perfect. I guess this is what had been done in the past without me knowing.
Once again, great service, people who care, and a super staff keep me coming back. It may be a little more expensive, but it’s always worth it. Every single time.
I appreciate your attention to customer service. It makes all the difference in the world.
Thank you guys (and gals). Happy holidays to all.
Chuck Wilson
Needham, MA”
“Hands down the best auto service experience I have ever had, and consistently so. I fully trust them with my family's vehicles and safety.
- They take care of you here and treat you like family. Honestly, even better than family. They truly take care of you car and understand how much reliable repair service matters. They are trustworthy and clearly are not pushing unnecessary repairs (unless of course you don't care about your car being in good shape).
- They get things done on a fast schedule and have gone the extra mile for me multiple times. They get you complementary Lyft service and/or a loaner car when needed.
- They clearly strive for operational excellence and first-rate customer service and somehow over-deliver on that. The garage floor is organized and clearly well run. They provide timely updates, videos of your car's parts requiring repair, and helpful explainer videos so you can be informed about the necessity of a repair.
- This may not be the right place if you only care about minimal cost (and are fine with questionable quality). They are not as cost competitive as some small pop-and-son garages, but their service and quality is so much better that it is hard to compare those. Imagine the customer-first approach of a great local shop, but paired with quality that far exceeds anything else I have ever worked with.
- The owner Charlie is very present and it shows. He takes every individual customer seriously and will ensure they are taken care of. His influence and energy drives the culture there. Also shoutout to Craig. He just has such a great positive attitude and will make things happen for you quickly when you really need it.”
“My family and I have been coming here to have our cars serviced for years. They are always honest and up front with what needs to get done without up selling anything. We have nothing but good to say about the service provided. If you want amazing customer service and efficient car service, bring your car here and they will take care of it for you! Highly recommend coming here!”
“Met Carmelo and Gus this morning when I took my 23 old truck for an inspection. I have had bad experience at other shops for simple inspections before. Not at Volsar, they were friendly, professional, and honest. I did all the work myself so I know my truck inside out and know nothing is wrong or need fixing. Volsar confirm nothing was needed besides the inspection sticker.
I will start bringing my cars here for mechanic work in the future. It’s hard to find honest and good mechanics.”
“Came here this morning because my tire pressure was low, and they immediately inflated them for free, even trying to refuse my tip! (But eventually relented, I am very persuasive)”
“Matt, Steve, and the Team took great care of me in a 24 hour notice recently. Matt, who is very knowledgeable, and hard working, diagnosed my vehicle and provided me with accurate details on items that needed repair that I was slightly aware of.
Steve ensured I had a rental to take care of personal matters on the next business day while double checking my transmission after all the repairs were completed as I was told that I would need a new one within the last year. Steve, the owner, has been in business for 40 years and very competitively priced, particularly for the Newton area. Highly recommend!!!!”
“Super quick with a winter tire change and alignment. Personable and professional owner + staff! Would recommend.
Update: these guys still rock - efficient and friendly. They are honest and won’t upsell you on things your car doesn’t need, a breath of fresh air especially being a woman.”
“My husband and I trust Bill as he is honest and courteous with every us every time. He provides detailed explanations as to what is going on with the car. Our repairs have all been within a reasonable price and in a timely manner.”
“Great prices great place if you need tires. This is the place to go to . They're very fair on pricing. Ask for dan or matt.I guarantee you'll be more than happy”
“My car battery was completely dead and would not jumpstart in the parking lot across the street, and they were able to replace the battery that afternoon. Grateful I was able to avoid an expensive tow and such an annoying problem was fixed so easily! Thank you so much!”
“Came here to install a new tire on a rim after getting a flat. Bought the tire myself. The team installed the tire, checked the balance, swapped the wheel and the doughnut, disposed of the old tire - all under 30 mins. Didn’t make an appointment, but did call in advance to check if they have availability. Excellent service, good price, very courteous.”
“From the moment I stepped in, everyone was quick, attentive and thorough. Priceson helped me with my tires, and I couldn’t be more pleased with my experience. Turned what I thought would be a headache into a breeze— thank you!”
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“Joshua, the customer service rep was the utmost professional, and the mechanics on staff were extremely helpful with answering my questions about tread life and optimal tire replacement time.”