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“After my car was a total loss in a car accident, things were extremely stressful. The staff here was wonderful, responsive, and so kind during the process. I truly appreciated them, and everything they did.”
“Had my Acadia hit on my commute to work and called Andre immediately he had the car fixed same day great service and it came back looking better than when I bought it cannot thank him and his team enough”
“They installed new struts, a cold air intake and wheel well liners in less than a day. Pricing was very fair and I highly recommend them for any upgrades you want to make for your vehicle. I will be going back!”
“I couldn’t find a shop to work on my 2024 BMW M5, Arnold’’ took it right away and did an unbelievable job, they even detailed it for me, I would recommend them to anyone”
“Five star service- had my hatch on my Nissan Quest replaced and they did an awesome job. The lady who runs their office is a doll and patiently searched for a perfect replacement for my minivan. Love this place and would recommend everyone go there. Everyone does cause they are always busy :)”
“We have leased 2 cars at Bertera and will continue to do so because the customer service is exemplary. Thank you Carlos for helping us get the Jeep Compass we love!”
9AM - 6:30PM
539 Riverdale St, West Springfield
Body Shops
“Just bought my 5th Ram since 2012 from Bertera, a '25 Ram 1500 Laramie. This time I had the pleasure of working with Janisette. I decided that since my lease was coming to an end soon that I would go and just take a look. Well that turned into meeting Janisette and having her show me a couple different trim level Ram's then having her locate the perfect Ram for me. Just when I thought things couldn't be any better I got to meet Chris the general sales manager who made an already perfect experience some how even better. Janisette and the whole team at Bertera are amazing and I can't wait to buy another vehicle from them. Thanks for the excellent service, you guys really know how to make a customer feel special.”
“They took great care of me and did an amazing job on my car!!! Looks brand new!!!
The people that work there are so helpful, kind, and nice!!! I will highly recommend using these guys!!!”
“Overall, I had a positive experience with Safelite. The technician was professional, arrived on time, and completed the windshield replacement efficiently. The process was smooth, and the work was done well. The new windshield looks great. Thank you for the excellent service.”
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“Excellent company to deal with. Simple process from filling out online form for rough estimate to calling the next day to get a more detailed estimate after review of the car. Office manager, Ashley, was great on the phone and extremely helpful in explaining all options and pricing. She helped me pull off a surprise for our 16 year-old and the before and after images are incredible. He was pretty psyched! Everything done in one week too!”