Western Mass Collision
Auto Repair ,
Auto Parts ,
Body Shops
Hours:
62 Baldwin Street, West Springfield MA 01089
Hours
About Western Mass Collision
Western Mass Collision is highly regarded as one of the best body shops in Massachusetts. Known for their superb repairs, the team, including Nancy and Andre, is praised for their professionalism, knowledge, and honesty. Customers appreciate the step-by-step explanations provided during the repair process, ensuring transparency and trust. The shop consistently delivers high-quality work, making vehicles look brand new after body and paint services. Many reviews highlight the spotless condition of cars upon return, with detailed cleaning both inside and out. The team's ability to match unique paint jobs perfectly and their thoughtful gestures, such as providing touch-up paint, further enhance customer satisfaction. Overall, Western Mass Collision is recognized for its friendly service and commitment to excellence, making it the go-to choice for vehicle repairs.
Most Recent Reviews
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June 2026
A pleasant surprise.
Stumbled on this place thanks to Google and had little expectations going in. After 2 minutes I had a reasonable no pressure quote and they were available to do the work the next day.
The work was done as promised and I walked (drove) out happy.
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April 2026
Western mass collision deserves more than five stars. I have used them for several years and every time our vehicles come out they can’t be any more perfect excellent quality and customer service highly recommend!!
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March 2026
Had my Acadia hit on my commute to work and called Andre immediately he had the car fixed same day great service and it came back looking better than when I bought it cannot thank him and his team enough
More Comments(72)
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West Springfield, Massachusetts
