Mailbox Centers near Westford, MA

“Derick, who helped me this morning was so nice, and super efficient. Two returns were more complicated (for me!) and he emailed, printed and mailed both with labels. I hope he gets a notice from upper management?!”

“Periodically, we need to print documents and, infrequently, we need to get documents notarized and each time we have done these tasks the staff was incredibly helpful, kind, and often very personable. Highly recommend the store and the staff ?.”

“This a particularly wonderful UPS store. I was helped today by the store manager, Vitta. She professionally greeted everyone with a warm hello. She helped me and another customer navigate some tricky Amazon return issues that helped us both save time on a hectic Monday Evening which could be a valid excuse for grouchiness! Thank you for taking the time to be patient and friendly.”

“Excellent Service and Friendly Staff!
I had a great experience at The UPS Store on Drum Hill Road. The staff was professional, kind, and super helpful — they answered all my questions and helped me package everything safely. The store was clean, well-organized, and I was in and out quickly, even during a busy time. Highly recommend this location for all your shipping and printing needs!”

“this place is the best. my experience has all the makings for a ups store commercial. my family rented a house on nantucket for august and when we left the house we left four boxes on the front porch for ups to pick up after the labor day holiday. apparently the boxes weren't labeled properly so the ups driver wouldn't take the boxes - and there was no way for me to get new labels on the boxes as i was already off-island. oh - and there was a hurricane bearing down on nantucket - the wind and rain from which would have surely destroyed our boxes sitting outside. but the ups store in nantucket saved the day. the owner of the store (literally!) got in his car and drove over to our rental house to pick up our boxes and bring them back to his store to keep them safe until the UPS driver could pick them up on monday. this place is everything that you want your local UPS store to be - while never expecting them to actually be THIS GOOD.”

“I am surprised to see all of the negative comments and reviews. I have been going to this UPS store for years and the gentleman there is always very nice. Just busy. I even went there one time needing a notary public to sign an application paper to obtain a proper license for a job with the Massachusetts CCC and he did it for free. I am in that store once a week and have never had a problem. Sometimes people just have bad days. Maybe these people encountered him on a bad day IDK. I will actually be going there on Monday with a very large box and expect nothing but professionalism from him. I wish to extend my deepest appreciation to the man that runs the UPS store in the variety store is one solid guy. Don’t listen to all these haters. They must have a personal vendetta against this man.”