Mailbox Centers near Westford, MA

“Always great service, accommodating, extremely helpful. Strange to be rating an ups store, but this is our favorite store. I have never felt rushed, the people working at the store r just genuinely helpful. 10/10 on packaging, returning, shipping, and great service.”

“I had a wonderful experience with this location. I won an auction at the last minute and called this store to see if someone could facilitate a pickup so I could catch a last-minute flight without paying those high prices. Ross was exceptional and was very willing to help me out on this journey, as the auction was very close. He picked up the item for me, packaged it very well, and was professional throughout the entire interaction. I would recommend this site to anyone in the area as they go above and beyond in customer support and will take care of you. It’s very hard to find that nowadays, but if it ever came down to it again, I would definitely do business with them again. Thank you, Ross and the rest of the Acton, MA team!

— Your Michigan Friend”

“This a particularly wonderful UPS store. I was helped today by the store manager, Vitta. She professionally greeted everyone with a warm hello. She helped me and another customer navigate some tricky Amazon return issues that helped us both save time on a hectic Monday Evening which could be a valid excuse for grouchiness! Thank you for taking the time to be patient and friendly.”

“Every time I’ve used this store, Genesis has been incredibly helpful, friendly, patient and kind. This is my go-to place for notary services and I am very happy with the ease and professionalism of this store. Thank you Genesis for your great help!!!”

“this place is the best. my experience has all the makings for a ups store commercial. my family rented a house on nantucket for august and when we left the house we left four boxes on the front porch for ups to pick up after the labor day holiday. apparently the boxes weren't labeled properly so the ups driver wouldn't take the boxes - and there was no way for me to get new labels on the boxes as i was already off-island. oh - and there was a hurricane bearing down on nantucket - the wind and rain from which would have surely destroyed our boxes sitting outside. but the ups store in nantucket saved the day. the owner of the store (literally!) got in his car and drove over to our rental house to pick up our boxes and bring them back to his store to keep them safe until the UPS driver could pick them up on monday. this place is everything that you want your local UPS store to be - while never expecting them to actually be THIS GOOD.”

“I am surprised to see all of the negative comments and reviews. I have been going to this UPS store for years and the gentleman there is always very nice. Just busy. I even went there one time needing a notary public to sign an application paper to obtain a proper license for a job with the Massachusetts CCC and he did it for free. I am in that store once a week and have never had a problem. Sometimes people just have bad days. Maybe these people encountered him on a bad day IDK. I will actually be going there on Monday with a very large box and expect nothing but professionalism from him. I wish to extend my deepest appreciation to the man that runs the UPS store in the variety store is one solid guy. Don’t listen to all these haters. They must have a personal vendetta against this man.”