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8:30AM - 5:30PM
1 University Ave Suite 103, Westwood
Internet Service Providers
“Great communication. Although I needed residential service and safety NetAccess provides commercial applications, Ashley was helpful and incredibly fast helping me find an ISP provider.”
“Jason at the Norwood Verizon store was most helpful, patient technical specialist we have worked with. He was informative without be condescending. He explained all the options available, the benefits and possible disadvantages. He’s a keeper”
7:45AM - 4PM
136 Access Rd, Norwood
Internet Service Providers
“Highly recommend working with Norwood Light. George came out and fixed a internet connectivity issue in our basement and was fantastic to work with. Knowledgable and quick to address the issue.”
“Me and my daughter both went in to upgrade our phones in the Millis MA Verizon location. Lucas was incredibly helpful and patient when helping us through the upgrade and trade in. Technology was being technology and didn’t want to sync properly and Lucas was able to troubleshoot and fix the issue for us. We very much appreciate the time and attention to helping us!”
“I went into the Foxboro store and Tereza was awesome. She’s very knowledgeable and has a great personality. She helped me upgrade and took care of everything for me I would definitely recommend this store”
“Owen in the Needham, MA Verizon store is the Best! He’s professional, personable, knowledgeable while also being a great listener and troubleshooter! He deserves corporate recognition and a raise since he’s such an ambassador to the brand! Thanks so much Owen:)”
“I highly recommend the T-Mobile store in Dedham, MA. I had a significantly damaged iPhone after an accident. I experienced exceptional customer service on multiple visits. I dealt with Nicole on 2 occasions (who was amazing!) and Jeremy on 1 visit- who was also wonderful.
I had to spend some time there while my data transferred and I got to observe the whole store. All of the employees were hard working, engaging and most importantly- very kind to all of the customers. Not all stores offer such a positive experience- I do hope T Mobile compensates their energy and efforts!”
“Super fast service. Hardley any wait at all. Nice cushioned benches set up if waiting. Now I did drive all the way up to Roslindale, only to find the old shop closed. But it gave a nice referral on the sign in the window for the Hyde Park Ave. address.”
“Incredible experience because Ben made it so - he is the best customer rep I’ve ever interacted with, and he made going into Comcast, one of the worst places in the world, a joy. Thank you Ben. Give him a raise.”
“Long wait, good service. The clients waited patiently and had a look of satisfaction walking out the door. The store was uncluttered, spacious and noise free. The salesperson was talking freely to the customers when they entered the store and he did not forget their placement (who was first, second, etc.). I waited from 6 PM to 7 PM (everyone waited patiently). It's my belief that the salesperson set the tone. He was calm, friendly and personable. It was a good vibe.”
“Went here to trade in my old phone for a new one. Melanie handled my case and made what was normally a dreadful process an ez one thanks to how she worked w/ me and answered all my questions. Great service overall, will probably stick to this store in the future!”
“The team here is amazing! They were super helpful in setting up my new phone and answering all my questions. I left feeling really satisfied with my experience and can't recommend them enough!”
9AM - 1PM 2 - 5PM
1224 Hyde Park Ave, Hyde Park
Internet Service Providers
“The technician name Mark was on time was very courteous and kind. Explained everything he was doing, a true professional. I appreciate the service he provided today.”
“Extremely friendly and knowledgeable staff who were beyond helpful in resolving one of the most bizarre phone issues I've ever experienced. Huge shout-out to Karizma and Ray in particular!!!”
“Patricia was absolutely amazing! She was incredibly helpful, knowledgeable, and patient while helping us make changes to our plan. She took the time to explain everything clearly and made the entire process easy and stress-free. Customer service like Patricia’s is exactly why we’ll continue to be Verizon customers for life. Thank you, Patricia!”
“Nadir was exceptionally helpful. We came into the store a little frustrated because our phone was malfunctioning. He reviewed our contracts, all possible offers and discounts, and we left with free phone upgrades and a big cut in cost for our home FIOS! He was also very clear and patient in handling our questions. It was a very pleasant, easy experience.”
“i struggle a lot with anxiety, and getting a new phone plan made me feel really nervous! i was anxious especially because i didn’t know what to do or much about them, but i believe her name was cidney?!? sydney ?? oh my gosh i feel bad :( i didn’t get a good look at her name tag, but she was LOVELY!!!!!!!!!!!!! so patient and understanding with me, and her jokes made me feel at ease! i didn’t feel nervous asking her questions and it was honestly just a really nice experience overall!!!!!!!!!!!!! she is the best :)”
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“Abhishek was friendly, courteous, and knowledgeable. He walked us through changing over our account from verizon and made everything very simple. Not to mention he was walking out of the door when we came back in for the second time and stayed 40 minutes past his shift to help us. Customer service was exceptional.”