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“Patricia was absolutely amazing! She was incredibly helpful, knowledgeable, and patient while helping us make changes to our plan. She took the time to explain everything clearly and made the entire process easy and stress-free. Customer service like Patricia’s is exactly why we’ll continue to be Verizon customers for life. Thank you, Patricia!”
“Jason at the Norwood Verizon store was most helpful, patient technical specialist we have worked with. He was informative without be condescending. He explained all the options available, the benefits and possible disadvantages. He’s a keeper”
“Wish I could give 10 stars to Norwood Light AND more importantly, their technician, George! We called NL this morning for help with adding a door bell to our WIFI. The tech on the phone, Eric, tried to help, but wasn't able to fix the issue from the office. He called right back and got us an appt for in-home help in the afternoon. George came to the rescue!! He was patient and very knowledgable and not only set up our dual WiFi, but helped us set up a tricky doorbell. Thank you to both Eric and George!”
“I went into the Foxboro store and Tereza was awesome. She’s very knowledgeable and has a great personality. She helped me upgrade and took care of everything for me I would definitely recommend this store”
“I just want to give a shout out to Amira and Miguel for their excellent, above and beyond, customer service and helping me through a difficult iPhone issue today. They both were diligent and extremely patient. This afternoon Miguel needed to work through two different Verizon technicians to solve the problem for me. This is where I bought our three phones at the beginning of this year. Both times I’ve had great customer experience, which started with King……Keep up the good work, everybody!”
“Owen in the Needham, MA Verizon store is the Best! He’s professional, personable, knowledgeable while also being a great listener and troubleshooter! He deserves corporate recognition and a raise since he’s such an ambassador to the brand! Thanks so much Owen:)”
“Katie really went above and beyond for me today , I was having mega issues with my iPhone 13 and she recommended an upgrade so I got the iPhone 16 . She helped me thru everything and answered questions I had and everything! I would have been lost without her help today and without a phone . Thanks again Katie !!! if I could give you 20 stars I would”
“Walked into the Verizon store today, I was very frustrated because I am proficient with electronic devices … my Grandson was in need of a screen replacement and I was having trouble with submitting an insurance claim … the Team at the store was simply amazing and saved me from an excruciating headache … within minutes my claim was submitted and my grandson was happy”
“I want to take a moment to recognize Will J at T-Mobile in Watertown for his exceptional customer service, patience, and professionalism.
Last week, on the first day of school, things became hectic with my youngest, and I realized I needed a reliable way to stay in contact with my child. I went into T-Mobile and had the pleasure of meeting Will. From the moment I spoke with him, his customer service skills were truly exceptional. He was patient, understanding, knowledgeable, and genuinely committed to helping me find the right solution for my child.
After dealing with so much frustration surrounding getting a SyncUP KIDS Watch for my son, I was honestly at the point where I probably would have left T-Mobile altogether. But Will completely changed that experience for me. He took the time to understand what I needed, made sure I had everything necessary, and went above and beyond to make sure I left feeling confident and taken care of.
Will is not only an exceptional employee, but an exceptional person. His professionalism and willingness to help truly stood out to me. Customer service needs more people like Will.
Thank you, Will, for your patience, kindness, professionalism, and for going the extra mile to help my family. I truly appreciate you! Give that man a raise please!”
9AM - 1PM 2 - 5PM
1224 Hyde Park Avenue, Hyde Park
Internet Service Providers
“The technician, Mark, was great! After an address mix-up, he was able to confirm coverage for my address and make the connections. Bosun that he was able to do so using my original equipment, making my internet provider transition seamless.”
“I had one of the best customer service experiences I’ve had in a long time thanks to Deandre at the T-Mobile store.
I came in fully intending to exchange my new phone because I was convinced it wasn’t the right fit. Rather than rushing me through another transaction or trying to persuade me with a sales pitch, Deandre took the time to truly understand what I was experiencing. He had me compare several phones, encouraged me to actually hold and use them, and even let me try the camera on his own phone so I could experience it in a real-world setting.
What impressed me most was his patience, kindness, and professionalism. He never dismissed my concerns or made me feel like I was being difficult, even though I had already exchanged my phone once. Instead, he helped me separate the phone itself from the bulky case that was affecting my perception. He even refunded the accessory and suggested I purchase a slimmer case elsewhere because he wanted me to love my phone, not just complete a sale.
By the end of the visit, I realized the phone I’d been ready to return was actually the right one for me. That happened because Deandre listened first, educated second, and never pressured me. Customer service like this is rare, and it’s exactly why I would recommend this T-Mobile location to friends and family.
Thank you, Deandre, for treating me with patience, respect, and genuine care.”
“I walked into Xfinity with a wide range of questions about internet and switching phone carriers, and Ryan provided top-notch service. Not only did he support me with the questions about switching carriers, but he also found me a better deal for my internet. You will always hear complaints about all service providers out there, so it matters how well the team takes care of you when you visit the store with so many questions and requests. I highly recommend this store & thanks, Ryan!”
“Went here to trade in my old phone for a new one. Melanie handled my case and made what was normally a dreadful process an ez one thanks to how she worked w/ me and answered all my questions. Great service overall, will probably stick to this store in the future!”
“Super fast service. Hardley any wait at all. Nice cushioned benches set up if waiting. Now I did drive all the way up to Roslindale, only to find the old shop closed. But it gave a nice referral on the sign in the window for the Hyde Park Ave. address.”
“The staff of the T-mobile shop in Harvard Square (store 5214) cannot be praised too highly. I visited the store over a period of 3 days (Oct. 16, 17, 18 2025) and was greeted courteously and had my questions answered and problems dealt with. Everyone was very patient (I am not good at technology) and no one tried to sell me a phone that was locked into their network and therefore would not work overseas (Note to Tmobile: you lost a sale there. I needed a new phone and would have bought one from you. As it was, all I did was transfer the chip from the phone I got from you 8 years ago, which was NOT locked into your network, to a new, unlocked phone which I purchased elsewhere.) But my point is not to criticize the company, but rather to praise the workers who are its living face and do a terrific job. I noted that other customers received the same considerate attention that I did. And not all of them were old fogies like me!”
8:30AM - 5PM
471 Page St STE 6, Stoughton
Internet Service Providers
“My company used Partners Technology to move our Existing Mitel System to a new office location. Partners ordered our new service to the new location, saving the company money and ensuring redundancy. All staff from Sales to service and technical support and training were amazing and knowledgeable to work with.
I then moved to another company that was planning a move as well and we worked with Partners again. They ordered and set up our telephone and data network. Again, Partners Technology were great to work with. When you find the best….why look any where else!
When you call support at partners you always get a live person. This feature can’t be found in many companies in this day and age. I would give them 10 stars if I could. I Highly recommend Partners Technology!!!”
“The team here is amazing! They were super helpful in setting up my new phone and answering all my questions. I left feeling really satisfied with my experience and can't recommend them enough!”
“Extremely friendly and knowledgeable staff who were beyond helpful in resolving one of the most bizarre phone issues I've ever experienced. Huge shout-out to Karizma and Ray in particular!!!”
“Edgar provided excellent service. He was curious and consultative; providing various options that might suit my needs. He expertly helped me choose a new phone and ensured that all my data transferred to the new device. Great customer service! Thank you!”
“Incredible experience. Soon as I walked through the door I was greeted. Positive attitudes. I had interactions with both Tao and Tara who exceeded my expectations. I won’t lie dealing with xfinity over the phone is a headache so I wasnt sure what to expect walking into the store. They answered all my questions. Educated me with what’s going on with my services all right as closing time was rounding the corner and you couldn’t even tell by how they were so happy to assist. 10/10 I will drive there over and over again before I pick up the phone to call Xfinity. Totally worth the gas prices to have such a pleasant experience.”
“Abhishek was friendly, courteous, and knowledgeable. He walked us through changing over our account from verizon and made everything very simple. Not to mention he was walking out of the door when we came back in for the second time and stayed 40 minutes past his shift to help us. Customer service was exceptional.”
“Recently worked with James at Axcelx Technologies. What an outstanding organization And team of professionals! I would recommend them hands-down for any data Center projects you may have. Thank you for Everythingz”
“Even though every representative was busy helping a customer, I was seen and checked out with my equipment within 10 mins. I wish I caught the gentlemans/reps name with the glasses because in the timeframe of 10 mins finished up with his original customer and helped myself and another customer and had us out the door exceptionally fast. Comcast / Xfinity sure has upgraded the competence and training this stores location!!”
“Nadir was exceptionally helpful. We came into the store a little frustrated because our phone was malfunctioning. He reviewed our contracts, all possible offers and discounts, and we left with free phone upgrades and a big cut in cost for our home FIOS! He was also very clear and patient in handling our questions. It was a very pleasant, easy experience.”
“I had a full week of fighting with Verizon about WiFi - I had an account and a router in less than 20 mins with the help of Braeden (Braiden?). Extremely grateful for his help!!”
“I had such a frustrating experience trying to return a hotspot I originally purchased from a third-party Verizon retailer (539 Granite St) — not realizing at the time it wasn’t a corporate Verizon store. Even though I was within the 30-day return window, they refused to accept the return simply because I no longer had the original box.
After going back and forth for days between that store and Verizon customer service, I was completely overwhelmed and getting nowhere.
Then I went to the Verizon store at South Shore Plaza — and that’s where everything changed.
Steven stepped in and completely turned the situation around. He was incredibly kind, patient, and genuinely cared about helping me. He got on the phone with Verizon customer service with me, advocated on my behalf, and made it his mission to find a solution.
Not only did he help resolve the issue, but he also went above and beyond — printing my return label and even providing a box so I could ship the item back right away.
I honestly can’t say enough about how much time, effort, and compassion he put into helping me. After such a stressful experience, he made me feel heard and taken care of.
Steven deserves serious recognition — employee of the year, without a doubt!”
“The young lady that took care of us was so professional and knowledgeable. 10/10. I'd recommend to anyone that is looking to make a purchase.... this is where to go.”
“I had an amazing experience with Verizon, from getting my account set up to having Fios installed. A huge shoutout to James at the store for going above and beyond to make sure everything was taken care of and that I had everything I needed. He made the entire process easy and stress-free. I highly recommend working with James if you're looking for excellent customer service!”
“I was skeptical at first from all of the bad reviews and sketchy area that it's in, but after walking in, I was out within five minutes with my new Xfinity router.
The staff there were all extremely helpful, respectful, and very professional. This is something that I rarely find in major bandwidth companies like Cricket or T-Mobile. I haven't been so impressed with a Wi-Fi company before today. Easy five stars.”
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“Nate was so incredibly patient and helpful when it took forever to get my phone to transfer over. It was a lovely experience, even having to deal with multiple issues from my old phone provider. Thank you!”