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“Adam is the friendliest, most honest manager in the xfinity world. he has done nothing but try to help me along with others save money on their bills all across the board. i will definitely be back to see him in the future. best service ever. thanks so much Adam!”
“Great support as we transitioned to Verizon. They found better deal for us the. Our old service, and searched for discounts based on our jobs, employment, etc. we didn’t even have to ask. They were busy, but moved through customers quickly and with care. Very happy with our experience!”
“I appreciate the Derby team for taking care of the entire upgrade process for us. I upgraded a year ago at another location and was basically handed a phone and told good luck.
Ron had us out in about 30-35 mins and took care of the data transfer, trade in and putting the accessories on while I worked on my laptop.
Overall a great experience”
2 - 5:30PM 8:30AM - 1PM
3 Batterymarch Park Suite 200, Quincy
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“We have been with Breezeline (MetroCast previously) for many years. We utilize the service for our expanded cable TV and our internet service. We are very pleased with the service provision overall in regards to reliability, customer service/support and functionality. A five star rating is withheld because of a very few interruptions and the lack of seeking customer input with periodic surveys regarding programming and internet services.”
“The female staff members in the day time are very pleasant and professional! I enjoy the courtesy and professionalism they use with their customers, ESPECIALLY when dealing with rude and aggressive customers. The store is always clean and inviting. The attitude of staff members makes it an easy choice for my check cashing store needs!”
“Came in to upgrade two lines. Excellent service from Dimitrius. We also really appreciate his patience because my wife’s data transfer took much longer than expected. Thank you!”
“Best Verizon store in the area. All the employees go the extra mile, especially Russel, who I mainly dealt with. He was helpful, not pushy, and a super friendly person. Ended up buying 3 new iPhones because of him.”
“I had the best sale rep at the Belmont store. He went well beyond to help me resolve an issue I was having with my phone. He worked with Customer Service to resolve my issue. I did not feel rushed and he explained everything to me. You need more Sales Representatives like him. Very knowledgeable. 5 star service all around.”
“My husband and I went to Verizon in Hanover yesterday and had a great experience working with Mark.On a Saturday afternoon we expected to wait awhile, however that was the opposite.We walked in Mark immediately greeted and asked how he could help. Mark was extremely professional, efficient, polite and very easy to work with.We walked out with 2 new phones, accessories and lowered our monthly cost all in a very short time.Highly recommended going to Hanover and asking for Mark.”
“I went in today to set up a new account for Internet at my apartment. I was immediately greeted at the door and set up to work with a representative once one was available. The store is extremely clean. I was then greeted by Destiny who couldn't have done a better job assisting me. She assessed what I needed and went through all the steps to make sure I had what I needed. She was super friendly, very conversational and was a pleasure to work with. I went home and set up my modem in a matter of minutes with zero issue. They also gave me a free charge stick which was a welcomed gesture. Perfect experience all around.”
“Aly and Angel were very helpful when I visited the store to resolve an account data issue. Highly recommend visiting this store with any T-Mobile related inquiries. You will get quality and transparent service. Thank you Team.”
“Joanna was awesome and walked us through the entire upgrade process. She even helped my dad troubleshoot the data transfer process when he forgot his Apple ID. Couldn't have asked for better customer service!”
“Walked in with a broken + an older Xfinity remote that we were using for our 2 TVs. Was greeted promptly by an employee and he swapped out remotes for brand new ones so quickly! My husband and I thought it might be a process in order to switch them out, but we were in and out of the store with working/new remotes in under two minutes! I definitely recommend this location to others if they’re looking for helpful + seamless service! Thank you :)”
“I had an amazing experience with Tash, he went above and beyond made the process smooth.He made sure I could get all of my phones shortly before closing. I highly recommend using him”
“I was here with a friend who had a problem with her service due to an unsolicited change. The on-site personnel were friendly and supportive ultimately solving her problem to her satisfaction.”
“My wife and I bought new phones, couldn't have been happier with working with Chris. He was patient (we're old), knowledgeable and thorough. Everyone else at the store was pleasant and helpful.”
“I had a woman that was helping me. She spoke in another language. I had to keep repeating myself with the questions. But I must admit she was kind and she did get the job done!”
“Great service, Aileen and Riven treated me like royalty. I’m so happy to have T-Mobile because my experiences with this team group of people that work here does a great job.”
“$90/mo plan $19 protection=$119. I am being billed $156 and everytime I call get inaccurate info. I set calendar alerts and notifications a week before and the day of. Unacceptable. Zero transparency and am hit with fees.
After much effort this was rectified. Save your documentation and call them and ask for verification emails and download myverizon app.”
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“Customer service at this Weymouth location is amazing. The manager, Farrah is outstanding. He is extremely helpful, knows how to troubleshoot issues and knows how to keep the line moving. Solid all around.”