The Verizon store in Braintree offers mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place orders online for in-store pickup, free 2-day shipping, or same-day delivery. The store is located on the top floor. Reviews highlight excellent service, with staff described as thorough, patient, knowledgeable, and helpful, particularly when solving connectivity problems or assisting with broken phones and data transfers. While one customer noted a clerk was not an expert on products, the online technical support received praise for being great and providing good suggestions. Multiple reviews recommend the location, citing a great experience and excellent salesmanship.
The service at this Verizon store was decent, with a helpful staff that answered my questions. I did have to wait longer than expected, which was a bit frustrating, but once I got assistance, they were knowledgeable and friendly. Overall, it's a solid option for phone-related needs, just be prepared for potential wait times.
March 2026
Would love to give a massive thumbs-up to the sales rep who convinced me *not* to get the Verizon Welcome plan because according to them, it sucks(!!) so bad that people either drop Verizon or upgrade to the Plus plan instead. It's amazing how much they look out for potential customers! Thanks!!
February 2026
Quick in and out trip for upgrading 3 devices. A+ service by Steve.
