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“I have been a customer of O’Connor/Ace Hardware for many years and absolutely love this store. The employees are very knowledgeable and very willing to assist always. Can’t say enough about this store. I will continue to shop there always. I’m there at least once a week. I enjoy just walking through and seeing what new items have been added each season. Love, love love this store.”
“I had a wonderful experience working with Shawn and Tommy. I needed to replace a bulb in my microwave oven. After finding the appropriate part, both men were able to assemble and disassemble the outside, and insert the new part after some drilling and replacement of screws. They were cool, calm and collected during the whole ordeal and never appeared rushed. Thank you to everyone at the store, I will visit again soon!Susan LundstromLexington, MA”
“Shattuck Ace Hardware in Lexington, Massachusetts is a wonderful old fashion hardware store where “good service” still matters. Anytime I go into this store I am greater warmly and professionally. The staff is so friendly and helps me find even the simplest smallest items I need. Their key making service is the best one around and I would not go anywhere else. Thank you Shattuck Ace for keeping corner hardware store alive and thriving. All the best, Robert.”
“Friendly and professional service. I appreciated that someone greeted me right when I walked in and that he helped me find what I needed. The cashier was also kind and helpful when I called ahead to check inventory. This is traditional customer service done right.”
“Since we lived in Firestone Park in the 90s, I almost always go to this Ace Hardware. But about a year ago when I needed some screws that would go into concrete, I was in the Falls and stopped into Menards "to save time". The customer service representative was eager please but had zero knowledge about what I was asking or where to find that type of screw. We wasted at least 20 minutes.So I left straight from there and came to Ace hardware in Firestone Park, and they knew exactly what I needed and suggested a drill bit that ended up being perfect for my needs.They have always been highly knowledgeable, helpful, and the prices are great.Don't waste your time anywhere else ?”
“A local gem. For a small space, it's incredible how they always seem to have the hardware I need to fix whatever it is I need to fix at home. Classic small-town service, family-owned, very friendly. Huge fan.”
“I came in last week looking for a lot of different things, everywhere from cleaning products, to specific size hardware. I figured I’d be looking around the store the aimlessly, but no. An employee, I believe he told me his name was Jake, helped me find everything, despite the store being somewhat busy.”
“This is what used to be called a "mom and pop" hardware store. It's small, by Home Depot standards, but it has an amazing inventory and enough people actually interested in helping you. If you live in the community and have a need for some piece of hardware, a tool, or fixture of some kind...come here first. If they don't have it, fine, hitch up your dog sled and go to Home Depot. But start here first. The town is worth it and so are the people who run this little jewel of a company ou!”
“This hardware store has the absolute most cheerful and helpful employees. They've never failed to give me good advice on a project (when I ask). They even allowed me to return a partially opened product that didn't work out. A+++++ service.”
“I can't say enough good things about this hardware store. Unlike Lowe's or Home Depot, there's always knowledgeable staff available to answer any questions or to assist customers as needed. All of the staff are absolutely amazing and have always gone above and beyond, in my opinion. I've been there on countless occasions with a million questions or having absolutely no idea how to do something, yet somehow still always manage to leave with all the stock required and have been advised as to the best way to get the job completed. I won't go anywhere else.”
“If you want to spend an hour and get your 10,000 steps for the day to get a valve stem go to the big box stores. If you want to be in and out in 3 min and get whatever you need then come here.”
“I had a very specific request for a nut and bolt (to fix a blade on my hockey skate) and the staff inside this Ace Hardware store couldn’t have been more helpful. It was a $0.30 fix but the associate, Mark, spent the time with me to make sure that I was all set, found the right size to fit and even helped me fix my skate. If that’s not above and beyond for service I don’t know what is. Thank you!!”
“One doesn’t expect much going into a hardware store but I was blown away by how nice of an experience I had at this location. My boyfriend and I were immediately greeted upon entry and we were quickly guided to the section we needed. We browsed the store and were once again greeted to see if we needed anything, but not pressured.When we arrived at the checkout line, there was one person being rung up and despite us having no problem waiting another 30 seconds to be rung up, another friendly employee offered to ring us up right away. He let us know about the freshly smoked hot dogs they were offering!After checking out, we came to a booth with two different flavors of mini dogs and were told we could take as many as we liked. They were so delicious! The staff serving them were incredibly friendly as well. We left the store in a great mood and highly impressed by the level of service. Thank you so much!”
“Hi there. Thank you for reading. I purchased my General Electric a/c on May 25, 2024. I am late posting on how HAPPY & SATISFIED I am with it. 8,000 btus' cools of my apt perfectly. I want to say a sincere THANK YOU to Jim, Jennifer, ( I hope I have your name right?, & Paul. They were SO HELPFUL & on top of customer service. Seriously, what a refreshing experience. Thank you again. Lorraine Snow”
“We have been renovating an old home over the last few years and the final project was a complete kitchen redo. Eric Rikeman from Adams Kitchen came up with an excellent design, that changed the layout to one that is modern, efficient, and smart looking. The quality of the cabinets is outstanding and the installation was expertly done. We actually had Eric and his team come back recently and do some custom cabinetry in our dining room to match the kitchen. I very highly recommend Adams Kitchens and Eric Rikeman.”
“Excellent service. So much better service with propane tank refills. Much cheaper than u haul. Excellent service with ace rewards. They know what they're doing. Highly recommend them.”
“We are so happy that our contractor suggested Home Outlet in Malden to purchase our kitchen cabinets. Mike and Ed were super helpful, patient and provided us all the needed information. Entire kitchen design was done on the spot and they happily entertained our back and forth with design changes.”
7:30AM - 12:30PM
270 Cambridge St #3A, Burlington
Hardware Stores
“Came in not knowing anything. Wilfred the employee who helped me was super helpful, didn’t know one person could know so much about paint.A true expert on the job. Who also made me laughWouldn’t be suprised if he was baptized with paint instead of holy water”
“Great customer service,We've been getting materials for all of our multiple projects throughout the years. If they don't have it in stock they make sure to get it as soon as possible. It's been a good experience working with these guys. Good job!”
“Great prices on tools..maybe not top of the line but ok to get a job done.
However bought a Warrior heat gun here. Took it out the box plugged it in hit the power button and a flame shot out and it was fried”
9:00 AM - 5:00 PM
403 Main St, Everett
Hardware Stores
“Everett Supply is awesome. I Highly recommended this hardware store. Prices and service is excellent.
AL is a very knowledgeable , professional and courteous. . A true gentleman.
Thank you”
6AM - 10PM
85 Main St, Tewksbury
Hardware Stores
“The place was clean. The staff were friendly. But they had a hard time telling us where to find irrigation repair parts. Went through four employees before we got good directions.”
“They got my beloved 1980s Black & decker circular saw up and running great. Wade was very kind and courteous and he was able to get it repaired the next day. I also purchased a grinder off them to replace my cheap harbor freight one. The price was right and quality seems very good. The manager was very helpful and knowledgeable as well but I did not get his name.”
“Awesome customer service. I bought a trimmer online, and the person who assisted me took his time to register the tool and demonstrated me how to use it. He also answered my questions very politely.”
9AM - 2PM
175 Bedford St, Burlington
Hardware Stores
“Great selection of hardware and an amazingly helpful staff.Wide variety feature some nice luxury brands. Like a jewelry store of hardware. They carry all price points. So nice to see and feel quality differences. Keep stores like this open and don't buy on line.”
“Hi there. Thank you for reading. I purchased my General Electric a/c on May 25, 2024. I am late posting on how HAPPY & SATISFIED I am with it. 8,000 btus' cools of my apt perfectly. I want to say a sincere THANK YOU to Jim, Jennifer, ( I hope I have your name right?, & Paul. They were SO HELPFUL & on top of customer service. Seriously, what a refreshing experience. Thank you again. Lorraine Snow”
“Friend to the rescue! This is probably the third or forth project where our contractor forgot to get materials or obtained the wrong sizes. A call to Friend Lumber has almost always been the solution. Their materials are quality, their knowledge is tops, their staff is professional, and the guys who deliver are just great. We always buy here if we can for our DIY homeowner projects, but they have also been responsive to our last minute needs when contractors muck up. They have been great about getting materials to us fast, and letting us know when it just can't be done. We find their prices competitive. We will keep buying here whenever we can.”
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“Every single time I’ve consciously made the effort to support local small businesses and do my home improvement shopping here I’m left smiling! The customer service alone, making actual eye-contact with a helpful associate who asked ME if I needed help is always a far cry from having to wander aimlessly around like “walker” out of The Walking Dead looking for help finding a 3/8” nut! The store is always so welcoming, the front doors propped-open for fresh air, the great job they do setting up the goods for display, and there are always a hundred other little things I want to pick up while looking around! But let’s talk real talk…..how can you beat the Benjamin Moore quality, selection, and ease of work with? And how much easier is it really to just swing into the parking lot 50’ from the entrance and not have to worry about the hustle-bustle of the orange madness or the blue lagoon!?.
This store is a comforting presence whenever I have any home improvement ideas, issues, or emergencies. The owners are salt of the Earth folks with kids of their own and I always enjoy spending a few extra minutes at the end of my purchases talking with them. I go there for EVERYTHING from a light bulb, to a rake, to all of my paint! I’ve also witnessed them many times consulting with, answering questions, and offering their expertise in an excited and friendly manner with customers on bigger projects they were taking on! It’s so simple and it SHOULD come easy but it’s such a lost “thing” in our present time. Go here!”