Bob’s Discount Furniture and Mattress Store in Worcester, MA, offers a wide selection of quality furniture at competitive prices, making it a popular choice for local residents. Located near I-290 in the Country Club Plaza Associates mall, the store provides a convenient shopping experience with flexible payment plans. Customers appreciate the friendly and professional staff who are attentive, knowledgeable, and willing to help find the right furniture for their needs. Many reviews highlight excellent customer service, with staff members going above and beyond to assist, explain features, and ensure satisfaction. Delivery service is highly praised for being fast, efficient, and helpful, with delivery personnel showing care and professionalism, especially in helping set up furniture in customers' homes. Shoppers have enjoyed positive experiences choosing from a variety of products, with some noting that staff like Anthony M., Jerry, Tina, and Michael A. are especially helpful and attentive. Overall, customers feel confident in the store’s service and quality, making Bob’s Discount Furniture a trusted destination for furnishing homes in Worcester and nearby areas such as Shrewsbury, Auburn, and Westborough.
I’m very happy with the customer service thank you.
July 2026
Our salesman was Bob, and he was excellent. He was familiar with all the products and showed us only what we were interested in. He made our purchase seamless, set up our delivery date, and followed up with other details.
July 2026
It was very good.. the guys came in with new mattress set it up ..removed old one .. they we quick and perfectional and nice ..great job ..thank you
