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9:30AM - 5PM
7240 Park Ave, Allen Park
Banks
“Austin was so patient & understanding with my husband & I. We both had become ill on subsequent weeks. I had forgotten one of the characters in our password when I went in to pay bills. I tried one too many times & got locked out.
We had trouble getting the problems resolved & came into Allen Park branch for our appt with Austin. He listened to us, and immediately got to work solving every single payment need (loans that had occurred, password need, etc.) We highly praise him for all his efforts. We look forward to many more years with Zeal as we approach 50 as a couple here.”
“Excellent customer service and met all my satisfaction with enrollment in a new checking account! Thanks Flagstar Bank for everything you have helped me with!!! Great job!!!”
“I am updating my review for several reasons. The manager of the Westland location called and apologized and I stopped into the Allen Park location to a much better experience. I’m in customer service and I always say we all have problems, it’s how we deal with them that makes a difference. I’m changing from a 1 to a 4 and will change that depending upon the future. Poor customer service! An appointment is required for basic questions. Prepare to take time off work if you have any issues. Cash deposits are also very outdated. You need to fill out a slip and put money in an envelope. Call the main number for answers and they just try and schedule an appointment. WHY??”
“The VP Branch Manager Summer was beyond helpful. She listened to my situation(family problems) with a professional approach and went above and beyond to help me through a very difficult/challenging situation. I left this bank educated and felt a strong sense of satisfaction that my mother banked with them.”
“My wife and I sought help here to have her name changed following our marriage; what we got was class “A” help and much more. The commitment to customer care and increasing financial literacy is superb.”
“Everyone was friendly, courteous, and professional. If I ever need to switch from my current bank I will strongly consider Chase because of the staff at this branch.”
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“The Allen Park team perform their duties in a professional & courteous manner. Always welcoming and greeting customers as they enter the facility and mentioning any new products. Love the whole team!”