The AT&T Store in Ann Arbor is known for its excellent customer service and knowledgeable staff. Customers can find a wide range of products, including phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans. The store offers options like prepaid plans with no contracts and unlimited data plans that include nationwide AT&T 5G service at no extra cost. Many reviews highlight the exceptional service provided by employees like Ron, who is described as smart, friendly, and patient. He listens to customer needs and offers valuable advice, making the shopping experience enjoyable without pressure. Other staff members, such as Nicole and Noah, also receive praise for their helpfulness and expertise. Customers appreciate the quick resolutions to issues, as well as the professional yet friendly atmosphere. Overall, the AT&T Store in Ann Arbor is recommended for anyone looking for quality service and support with their tech needs.
Sergio at this location is a superstar. He handled some difficult transfers and provided my husband and I the best service. We traveled from Wyandotte to come to this store and will continue to make the commute. Thank you Sergio for helping us! We appreciate your time and efforts!
January 2026
Ashton was awesome, I'm so inept at technology, yet I use certain parts every day, but change is fear. Ashton was a star for being patient, kind, helpful, not making feel stupid, and I cannot say enough good stuff about his level of manners and kindness in the transition to your company, thanks for hiring him.
January 2026
Great experience and made everything very simple. They weren’t pushy about anything and were looking for areas to improve on our plan without raising the price. Highly recommend.
