Gerber Collision & Glass in Ann Arbor, Michigan is a reputable auto body repair shop that offers quality collision repair services. The business is known for its industry-leading National Lifetime Guarantee, which covers the repairs as long as the customer owns the vehicle. They service all makes and models and provide free written repair estimates. Customers have had positive experiences with Gerber Collision & Glass. The staff is described as nice and polite, from the front desk personnel to the technicians. The repair process is efficient, with the shop scheduling rental cars and keeping customers informed about the timeline. Many customers have been pleased with the quality of the work, particularly the paint matching. However, some customers have noted that the turnaround time can be lengthy, sometimes exceeding the duration of their rental car coverage. In one case, a customer's car was in the shop for over a month. While the management tried to accommodate the customer's situation, the extended repair time caused some inconvenience. Overall, Gerber Collision & Glass is a reliable auto body repair shop that delivers quality work, but customers should be prepared for the possibility of a longer-than-expected repair timeline.
Excellent work on my car, very professional, kept me informed.
December 2023
Repair was completed promptly and professionally on time AND the first time (no return visit necessary). Price was as estimated and less than my insurance deductible (no claim needed). Gerber Collision rocks! TYVM
September 2023
Just had my wife's Escape repair here. Turned out great! Especially the paint job in particular, I can definitely tell the time was taking to prep the new panels properly.
