Red Wing - Ann Arbor, MI offers an exceptional shopping experience for those in need of quality footwear. The store features the Ultimate Fit Experience, where knowledgeable specialists provide personalized fitting services tailored to individual needs. Customers consistently praise the friendly and attentive staff, such as Al and Josh, who help them find the perfect shoes or boots for various activities, including teaching and internships.
Shoppers appreciate the comprehensive care provided after purchase, which includes complimentary oiling, lace replacement, and access to shoe repairs. Many reviews highlight the welcoming atmosphere and the staff's ability to listen to customer concerns, ensuring they find suitable solutions. The store is noted for its high-quality Red Wing boots and shoes that offer comfort, durability, and style.
Even when customers make a less-than-ideal choice, the store's straightforward exchange policy and commitment to customer satisfaction shine through. Overall, Red Wing - Ann Arbor is highly recommended for anyone looking for reliable footwear and top-notch customer service.
I got recommended this brand by someone who’s been using it for years and i came to the ann arbor location and josh was such a big help and he’s very nice
July 2026
Awesome experience, I’ve been in the workforce for over 30years & my first pair of red wings. So comfortable. Greg is an ace, really helpful & knowledgeable. Myself & my feet thank you. 🙏
May 2026
Friendly, knowledgeable service and cool selection!
