Safelite AutoGlass provides windshield repair and replacement in the Ann Arbor area at 3451 Washtenaw Ave, offering both in-shop and convenient mobile service. They repair chips and cracks fast, often in as little as 30 minutes, and can recalibrate advanced safety systems. The service comes with a national warranty and is insurance approved. Reviews note that scheduling an appointment is quick, easy, and can be done online. Communication is frequently described as great, with helpful text messages containing appointment details. Many customers report excellent service, a quick turnaround time, and appreciate the convenience of mobile service performed at their home. Technicians are often described as great, working fast and doing high quality work, with some explaining the service details clearly. The cost is considered very affordable by some. However, one experience noted the actual quality of service was not so much, with a technician stating a repair might cause more cracks and leaving a small crack unfixed. Overall, many customers find the staff accommodating, kind, helpful, and willing to communicate, which makes the replacement process smoother.
Everyone involved was polite, professional, and competent.
June 2026
Safelite in Brighton Michigan is the only place I will use for glass service in the future. Seth Myers did an absolutely perfect job from my phone call to completion of service on my car. He is polite,professional and very respectful of me and my car.
June 2026
Saul came to us and did an excellent job replacing our windshield
