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“I would highly recommend going to this UPS location to drop off your packages, the woman help me her name. Is Lily very nice associate at this location!??”
“Very personable and timely! Came out initially to check on area where banner would be hung on our building, and ended up also hanging our metal logo for us as well! Offered most competitive price! Definitely recommend!”
“If there is a mail service that you need they provide it, in addition to handling all shipping services they offer computer use, printer/copying/faxing services. Their prices are reasonable AND most importantly, you can get to the Washtenaw Ave. location quickly--in and out every time with what I need.”
“Associate Yusuf dealt with my package today (6/13/25) . He was very friendly , professional and really helpful. Usually I would t write fedex reviews but he really went above and beyond so adding my compliments”
“Extremely happy with the service I received. Both the call center and store employees were helpful and understanding of adjustments to my order. I ordered both business cards and posters and both came out great. The color was true and the quality was better than I expected.”
“We have used the FedEx location a number of times recently and especially today was handled very professionally by Adrian the store manager even though the person we were shipping to was being difficult. Thanks to Adrian's calmness the experience was 5 ?”
“It was my first time sending an international package, so i was a bit overwhelmed. But Duane is super friendly and professional. He helped me through every step!”
“Friendly and very patient staff, who were well-informed about the things I was looking for. Copy and print person went out of his way to help me edit, show me options, etc. Finished product was just what I wanted.”
“THANK YOU SO MUCH John's Pack & Ship for making my freshman's move in so pleasant, reliable and easy!!!
We truly appreciate it and will sing your praises to any family looking for a move/storage company at UMich.
We could not be happier with the service and efficiency! GO BLUE!”
“Wish I could give this place more than 5 stars. I rushed in here to get some important health documents I desperately needed printed asap before a major surgery. The staff were incredibly kind and helpful and made sure to get my prints completed before the store closed. I'm touched by and thankful for the service I received here during such a stressful week.”
“Anatonili (sp) was Helpful & Patient. He assisted me with two separate returns. I should have shared this review sooner But he truly provides outstanding customer service Thank You”
“The front desk attendant was wonderful! She even called me back (I when my package returned from being out on the route (I needed to pick my package up after I missed it at my house). Above and beyond customer service!”
“This store does a tremendous amount of work with limited resources. I've personally never had any issues shipping anything here; my go to. Hard-working, by-the-book, and respectful employees. Suprised by the low rating... Edit: Some of the other reviewers complain about the issues when returning Amazon packages... I had a similar experience but when it was explained to me, I took the time to understand and correct my mistake before coming back with the return boxed up. UPS is not Amazon... people forget that and take it out on these guys. Read the return instructions and you'll have no issues.”
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“I had a great experience at ARBOR printing when assembling my materials for my Canadian passport renewal. Sam had the experience and expertise needed to make sure that all components (including the photos) were correctly assembled and mailed to Canada. I highly recommend this business!”