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“My in-store experience was very good. Amy did an exceptional job making me feel comfortable with the process. I would certainly recommend going to Great Lakes Crossing Oakley outlet for your Oakley needs sunglasses, prescription, eyewear, and any other Oakley needs.”
“Hello!!! I had an AMAZING EXPERIENCE HERE!!! This was my first time going to hot topic and i got the nicest service, and all the workers were so cool! Thank you for everything everyone!”
“Went in to buy a pantsuit, ended up with two. Very thankful for the manager who helped me find the right suits! Pants are always tricky for me, and just when I was a bit discouraged about what I had been finding, she pointed me in the right direction, and found me suits that worked perfectly! Thank you!”
“Too be honest, Nautica is not usually one of the brands I buy, but some items by the front entrance caught my attention.
Before long, I found 3 shirts and a pair of shorts, all at very reasonable prices. I thought the store was nice, organized and clean. Some staff seamed more outgoing and welcoming than others, but all were helpful.”
“Spectacular customer service from a kind soul named Salem. He went above and beyond, even though this particular location didnt have what I was looking for. He was the first one to greet me and made my entire day with his kind words. Very glad we crossed paths.”
“Absolutely wonderful customer service! Josh(Should probably be president tbh) and Kennedy( low-key space queen? I think so) deserve a 4 billion dollar raise and/or should run the company. That sounds reasonable, if you ask me.”
“I had went window shopping yesterday evening with my boyfriend and came across a Ed Hardy shirt in the window display I was interested in buying. Emily had went above and beyond to help me look for the cute top I had wanted. She also found a matching pair of ? to go with it. I love it! ❤️ Thank u again Emily and to all your staff for all your hard work! ❤️”
“I had exceptional service. I’ve never been to rally house before today, but I needed some Father’s Day presents and a couple other things. I’ve seen them on Tigers commercials so I went. I engaged with four different employees. They were all amazing. I was really blown away. I didn’t expect this of retail in the mall. I’d go there repeatedly”
“God loves Calvin Klein fashion and clothes. Last visit the store person was super nice and helpful. He really knew his stuff & made the experience wonderful. The store itself is beautiful and well stocked inside ( God ) Great Lakes Mall. God would definitely shop here ( God ) again. - God”
“I took my nine-year-old daughter jeans shopping here for the first time here last week, and the shopping experience was truly life-changing for my daughter and I . My daughter absolutely hates shopping, let alone trying on jeans and I had no idea what size she was in because this was the first year, she actually wants to wear jeans to school. When we first walked to the fitting rooms, we were greeted by Laura and lili, and they got us in a dressing room immediately and of course, the jeans I picked up for my daughter or the wrong size. I expressed to Laura and lili that I might have another five minutes of my daughter trying on jeans before she has an emotional breakdown since she hates shopping. Without a hesitation, Lily asked if it would be OK if she and Laura could help, and take my daughter shopping throughout the store to see what she likes. Between Laura and lili, my daughter tried on at least 10 pairs of jeans, without any tears and arguments with me 😂 they made the whole shopping experience fun, and truly made a difference for my family and I.”
“I passed by the store several times in last fee years but never been inside for shopping, once I went with my friend for his shopping, from than am very regular to J.Crew. The quality is very good compared to CK Tommy this is the best, even the collection is extremely good.”
“Absolutely love this place, especially when they have their sales! Me and my boyfriend always go in and everyone is always so nice! Today we had gone in and were helped by tish and a fellow employee and they went above beyond! I found some boots I absolutely loved and at first we all thought they were out of the size but Tish kept looking in the back and found a 8½. I'm usually a nine but she told me the boots run big and they fit perfect. I was so happy!We were actually in the checkout line when a fellow customer service rep stopped us and told us that she had found some in the back and had told him over the radio! We were about to leave and I am so happy that they found a 8½!Thank you so much again Tish and the guest factory team! Always going above and beyond. Definitely will continue to be back!”
“Returned and online purchase in store. I had a question about the mens jeans and I was directed to a manager. The manager took her time to discuss fabric with me and show me the best option that matched my needs. The store has a nice selection of clothing. The store is a clean and organized.”
“I wanted to Thank you. There were 2 beautiful ladies here. 1 in her early 20's 1 in her mid 40's. Both of them were amazing. I went there today 30 minutes before closing around 8:30. I bought 17 articles from there. They helped me with size, color and fit. Even with the knee pain. She was running around the store front and back to find my size and color I needed. I will surely go there again and highly recommend.
Price were amazing.
Thank you.”
“Tony and Heather were great! They were so friendly, helpful and patient. My husband and I tried on several jackets, some more than once. We never felt rushed or pressured. We both found our perfect jackets. We were very impressed with the customer service and the store itself. We highly recommend it.”
“I visited the BOSS Outlet to purchase a suit and had a great experience. Tim provided a level of service that was professional, attentive, and highly knowledgeable throughout the entire process.
He took the time to understand exactly what I needed, offered informed recommendations without being overbearing, and ensured the fit, style, and overall selection aligned with the occasion. His product knowledge and attention to detail made the process efficient and straightforward.
If you're looking for a suit and value expert guidance, ask for Tim. He represents the kind of customer service that builds long-term loyalty. Highly recommend.”
“We went to the Great Lakes Crossing store where Brianna and Dahlia were spectacular. Brianna was so helpful and Dahlia was an absolute delight. Your managers should be very proud to have such great employees!!!”
“This is a fun store. My child really wanted to get some sweaters and found many cute ones on sale. They have so many fun character driven fashion and inexpensive trendy clothes and accessories. They individuals working here were extremely friendly and very attentive. This is a great place to shop for the holiday, they had basically everything on sale in the entire store, like buy one get one half off.”
“I am a hater when it comes to in store clothes shopping. I've been surprisingly pleased with the prices at this location and how express clothing fits. I'm an express fan after my interaction with ALEXIS. She helped me sort out an issue I had with the coupon I was trying to use and never made me feel like I was bothering her like some other people would have.
Big fan of Alexis and big fan of express!”
“Great selection of shoes, my girlfriend and I came here to buy some shoes for my birthday. I chose the white ultra boosts. The price wasn't terrible, and the staff was very helpful. Overall a good place for shoes.”
“I love this store. I have tried many different brands of clothing for my son, but H&M is the best for sure, has and amazing quality, every piece last for a long time.”
“The staff, especially Craig, are great! My son’s girlfriend accidentally ordered him a youth hoodie, and needed to exchange it. We drove out to the store, and Craig was super helpful, friendly, and all around great!”
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“We had trouble finding a suit in my size and color, but we ordered one and Sylvia was the best. She helped us find our best options and we took a chance with her because she was confident and experienced. Thank you, Sylvia!”