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“My husband has been wanting a pair of Red Wing Boots forever but was unsure about spending the money. But when we came to the store Steve was extremely helpful and made it very obvious that they are here to make sure the customer is happy with the product, not just to make a dollar. So we had him order a pair for us because they didn’t have the exact fit in store. Came to pick them up and Jordan helped us by explaining how to care for them and answered all of my husband’s questions. Overall a great experience and we love the customer service!”
“Kathy was very friendly as soon as we walked into the store. My cousin was shopping for a pair of dress shoes to go with his suit, and she took the time to ask a few questions to understand exactly what he was looking for. She showed him several great options and quickly found the right size.
What really stood out was how professional and attentive she was while helping multiple customers at once. She made everyone feel acknowledged without sacrificing the quality of her service.
I wasn't even shopping for myself, but thanks to Kathy, I walked out with a purse and two pairs of sandals! She made the experience enjoyable without being pushy and had a great eye for helping customers find items they loved.
Overall, Kathy provided an excellent shopping experience. Thanks Kathy!”
“Wonderful service and amazing options, sadly they have a lack of some sizes in the markdown area, but they makeup for it in their amount of different products offered to try on, I plan on coming back soon to get a pair :)”
“Dasani truly made this a fun and pleasurable experience for me and my husband. She showed us all the great deals and brought us different styles and sizes with a smile. The store was great, good set up, with a lot of product diversity and a super friendly staff. I recommend!”
“Loved this store!! I purchased a wonderful coat and pullover sweater for a deal of a price and the staff were friendly!! Plus they are located in Great Lakes Crossing mall which made it even better to do more shopping!!”
“I was there 5/16/2026 on a Saturday afternoon. I just want to commend the woman whose name I sadly didn’t get for her honesty.
She could have just dispassionately sold me the 2 shirts and belt I picked out but she engaged us in conversation and told me about how the type shirts I had selected fit more slim than the other kind they sell and offered to let me try them on. They didn’t fit and I left after buying only the belt but armed with new knowledge!
Thank you for your amazing service!”
“Vans is my favorite shoe and this is the best place to snag a deal. You will have to wait for new releases to show up here but it’s worth the savings. I got 3 pair today for 120 can’t beat that.”
“I love coming to this place. It has everything!, it is always organized (well, some parts like Clearence, it is difficult to always have it in order), the service has always been good. I recommend it!Try not to enter with a stroller because spaces are limited.”
“I don’t usually leave reviews on stores but everyone needs to know how great Christy is. It was my first time at Ann Taylor (really my first time buying business clothing). She was extremely helpful and patient with me! I’m really glad she was there to help me because I was so confused. Her attitude and energy are unmatched, you don’t find people like her often.
On top of the that the clothes are so cute and they have great sale prices!”
10AM - 6PM
4564 Baldwin Rd Sp 826, Auburn Hills
Shoe Stores
“Sunday I entered Timberland Outlet at Great Lakes Crossing for the first time. I was promptly greeted and browsed the store. Meeks Adams found me, asked if I needed assistance, by then I did. She began to explain detailed differences between products with expertise and professionalism. She was helpful, listened to my questions and provided exemplary service. I advised her teammates and the senior staffer how I appreciated her customer service!!! In a world of average, be the best, be like Meeka Adams!!!😻😎🤩”
“I visit this shop two to three times a year. I usually find exactly what I am looking for. It never disappoints. However, the personnel is not that knowledgeable. Sometimes they don't know where items are. But overall it is great”
“Today my mom and I were at Great Lakes Crossing when there was a shooting. We ran into the closest store which was Skechers. Huge THANK YOU to the employees who gave us a safe place to hide out, kept calm and kept us informed of what was going on. We appreciate your kindness during a stressful time.”
“This was my first time there. It was very crowded and they didn't have any shoes in my size. Probably won't ever go back. I found a great pair of Nike shoes at Shoe Carnival”
“I bought some shoes here last year on sale and my daughter has been drooling over them and wanting a pair of her own. So this year I went in there again to get her her own pair which is a match to the pair I have and got myself a second pair for $12 which is such a great deal because I am wearing those shoes every day all day.”
“It's an okay place to shop for shoes. My wife was looking for Oofos brand shoes, they don't carry that brand but they carry a lot of name brand shoes there.”
“Shout out to chris today who helped me for what seemed like a whole hour but was so knowledgeable and helpful! Extremely kind to my kids and to all my indecisiveness. Thank you!!!!”
“My family and I went there the other day, we are a lot, and we all needed to buy shoes so we got at least 7 pairs, we would’ve gotten more but the kids wanted to leave. Tony there was incredibly helpful to us, helped my kids and I, and was just so kind, he even started speaking in Spanish to us, we are Spanish speaking. The shoes we got were so affordable, for everything we got we spent a fair amount, even less than we expected because the discounts were great. Will for sure be coming back”
“Rilee, store rep (& manager) provided personal care to help decide the best platform shoes to pick from based on available brands. Her way of interfacing with customers stood out as geniune and trustworthy. Which made the shoe purchase a pleasant experience. Well done Journeys! You hired a GOOD ONE. --Sam”
10AM - 9PM
4674 Baldwin Rd Ste 912, Auburn Hills
Shoe Stores
“I went last night to purchase a product seen on TicTok that they didn’t have in my size, but the store literally had one in my size. I love the shoe, I wish I could have gotten the TicTok price.The shoe is fly and cute! My first set of Crocs, can't wait to add the jewels!! The price was high, my only complaint.”
“We had a wonderful experience here. We found some good items but the star was the interaction with the cashier Reuben, aka, Big Reub. My wife and I had an enjoyable conversation with him and it capped off a great experience. If management looks at this, please add a good commendation to Reuben's file because he definitely exemplified solid customer service.”
“I was in buying a pair of shoes for my little cousin. As soon as we walked in we were greeted by a young man named Jeremy, don’t think Jeremy could have been more of a help. Knew what he was talking about and got my cousin looking good in some brand new kicks. Definitely will be bringing all my future Business here as long as Jeremy is working here! The world needs more Jeremy's!”
“I had an outstanding experience at the UGGs store, thanks to the exceptional customer service provided by Krystal and Laura. Their friendly and attentive approach made my shopping enjoyable, and their assistance resulted in me purchasing a variety of items. Kudos to Krystal and Laura for making my visit truly memorable!I will be back! ”
“Great selection of shoes, my girlfriend and I came here to buy some shoes for my birthday. I chose the white ultra boosts. The price wasn't terrible, and the staff was very helpful. Overall a good place for shoes.”
“I have been in the store a few times now and each time I am more and more impressed with the customer service. From the moment I walked in the door I was given the best customer service I've recieved in a very long time. Davon, the sales associate in womans shoes was incredibly helpful. He was helping multiple families and managed to make each of us feel like a priority. I am highly satisfied with my new shoes and would certainly recommend this JDs location for anyone looking to buy new shoes.”
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“I’m so happy that I came across a Facebook reel of your boutique. I was looking for a basic black one piece swimsuit and I hadn’t found one yet. I went to your website typed in swimsuit in your search bar and found one that I liked. I ordered it, not sure if it would work for me but it’s really cute eye and a nice fit. I’m so excited to wear it out on the beach or the lake this Summer. I will definitely be looking out for more items on your website that might catch my eye.”