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“the staff was so nice, friendly and very very helpful and made arrangements for items that weren’t in store, it made my day today, i would recommend this location any day of the week.”
“Too be honest, Nautica is not usually one of the brands I buy, but some items by the front entrance caught my attention.
Before long, I found 3 shirts and a pair of shorts, all at very reasonable prices. I thought the store was nice, organized and clean. Some staff seamed more outgoing and welcoming than others, but all were helpful.”
“Spectacular customer service from a kind soul named Salem. He went above and beyond, even though this particular location didnt have what I was looking for. He was the first one to greet me and made my entire day with his kind words. Very glad we crossed paths.”
“Vans is my favorite shoe and this is the best place to snag a deal. You will have to wait for new releases to show up here but it’s worth the savings. I got 3 pair today for 120 can’t beat that.”
“I visit this shop two to three times a year. I usually find exactly what I am looking for. It never disappoints. However, the personnel is not that knowledgeable. Sometimes they don't know where items are. But overall it is great”
“Went in to buy a pantsuit, ended up with two. Very thankful for the manager who helped me find the right suits! Pants are always tricky for me, and just when I was a bit discouraged about what I had been finding, she pointed me in the right direction, and found me suits that worked perfectly! Thank you!”
“Jordan was an absolute sweet angel with the patience of a saint!! Beyond helpful and determined to ensure we had a great experience. The rest of the staff were incredible and helpful. I wish I had everyone’s name that I talked to, so so soooo sweet!!! So many people checking back stock and offering to order it online for me. 10000000000% satisfied and would drive the hour again!!! Give everybody a raise! ♥️”
“I had went window shopping yesterday evening with my boyfriend and came across a Ed Hardy shirt in the window display I was interested in buying. Emily had went above and beyond to help me look for the cute top I had wanted. She also found a matching pair of ? to go with it. I love it! ❤️ Thank u again Emily and to all your staff for all your hard work! ❤️”
“Absolutely wonderful customer service! Josh(Should probably be president tbh) and Kennedy( low-key space queen? I think so) deserve a 4 billion dollar raise and/or should run the company. That sounds reasonable, if you ask me.”
“God loves Calvin Klein fashion and clothes. Last visit the store person was super nice and helpful. He really knew his stuff & made the experience wonderful. The store itself is beautiful and well stocked inside ( God ) Great Lakes Mall. God would definitely shop here ( God ) again. - God”
“Absolutely love this place, especially when they have their sales! Me and my boyfriend always go in and everyone is always so nice! Today we had gone in and were helped by tish and a fellow employee and they went above beyond! I found some boots I absolutely loved and at first we all thought they were out of the size but Tish kept looking in the back and found a 8½. I'm usually a nine but she told me the boots run big and they fit perfect. I was so happy!We were actually in the checkout line when a fellow customer service rep stopped us and told us that she had found some in the back and had told him over the radio! We were about to leave and I am so happy that they found a 8½!Thank you so much again Tish and the guest factory team! Always going above and beyond. Definitely will continue to be back!”
“Returned and online purchase in store. I had a question about the mens jeans and I was directed to a manager. The manager took her time to discuss fabric with me and show me the best option that matched my needs. The store has a nice selection of clothing. The store is a clean and organized.”
10AM - 7PM
4000 Baldwin Rd, Auburn Hills
Clothing Stores
“My favorite store! Unique, colorful outfits specially from Valentina, I get compliments on all the time. Deni, the owner, is so nice she recommends beautiful pieces and customized outfits to my needs. Unique artist creations and michigan souvenirs.”
“Awesome store great selection and deals more importantly the staff one in particular LaMon , extremely helpful in helping me find all my items and all the staff were ready to help although just made the experience way better thanks!”
“I passed by the store several times in last fee years but never been inside for shopping, once I went with my friend for his shopping, from than am very regular to J.Crew. The quality is very good compared to CK Tommy this is the best, even the collection is extremely good.”
“Tony and Heather were great! They were so friendly, helpful and patient. My husband and I tried on several jackets, some more than once. We never felt rushed or pressured. We both found our perfect jackets. We were very impressed with the customer service and the store itself. We highly recommend it.”
“All of the stars in this review are for Lainee and Makenna. The absolute sweetest, most helpful and put together associates ever. They work through the insane crowds like it’s nothing and keep a smile on their face the whole time. I am genuinely so impressed by them, I don’t know how they do it! Also love the dress I got!”
“We went to the Great Lakes Crossing store where Brianna and Dahlia were spectacular. Brianna was so helpful and Dahlia was an absolute delight. Your managers should be very proud to have such great employees!!!”
“Visited on a Thursday evening and had a very high quality experience. The staff was extremely helpful and friendly. Didn't know my exact shirt dimensions, the two ladies had no problem measuring and recommending patterns/ styles for me. Will definitely be back for all future dress wear needs!”
“I have visited her on a couple of occasions. I've never had an issue finding sizes or what I'm looking for. They have a great selection in every department! The store is always well kept when I visit. Will be visiting again in the future!”
“I love this store. I have tried many different brands of clothing for my son, but H&M is the best for sure, has and amazing quality, every piece last for a long time.”
“This is a fun store. My child really wanted to get some sweaters and found many cute ones on sale. They have so many fun character driven fashion and inexpensive trendy clothes and accessories. They individuals working here were extremely friendly and very attentive. This is a great place to shop for the holiday, they had basically everything on sale in the entire store, like buy one get one half off.”
“I really get lucky when they restock their "additional 70% off" corner in the far back left corner! Employees are very helpful offering ways to save more money too!”
“I'm glad this store is at Great Lakes Crossing. I like the merchandise and the prices. They have a good selection of pajamas and accessories. Not quite as good as the Chicago stores but overall nice.”
“We went in to buy a gift, the majority of the employees there were friendly and helpful. “Sonya” was a bit persnickety- she seemed as though she was stressed/having a bad day when checking us out; it was rather obvious. Otherwise the store had great deals going on, and generally friendly staff!”
“Went in there the other day and had a good chat with the guys behind the counter. They were super friendly and nice to talk with. We talked about Etnies and how PAC Sun used to sell them.”
“This is a great store to go to. they got great T-shirts and what’s great about this one that it’s in the outlet mall and they make clothing like $10 cheaper there which is nice.”
“The staff, especially Craig, are great! My son’s girlfriend accidentally ordered him a youth hoodie, and needed to exchange it. We drove out to the store, and Craig was super helpful, friendly, and all around great!”
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“Just received a couple if pairs of the jeans. The Rachel and the Gwen. Love how they fit. So easy to move in but fit snug. Orders have been processed and shipped quickly”