AutoZone Auto Parts in Battle Creek, MI, is a well-regarded retailer of automotive replacement parts, maintenance items, and car accessories. Customers appreciate the helpful and friendly staff, who treat all customers with respect and provide clear answers to questions. Several reviews highlight employees going above and beyond to assist with vehicle issues, offering guidance and recommending the right parts. For example, staff members have helped customers with headlight and windshield wiper replacements, and one employee successfully advised on a tail light problem. The store is a good place to shop for auto parts, especially if customers know their vehicle details or bring a VIN number, which helps with service and finding the right parts. While the store may not always carry every specific part, like a fog light, customers can often order items through other sources like Amazon. Overall, AutoZone in Battle Creek provides a positive shopping experience with knowledgeable staff and reliable service.
Uncommon customer service and follow through - great experience! I believe it was Chris who helped me take on my vehicle issues - with his guidance and parts recommendations I drove home instead of calling a tow truck!
September 2024
Steven K went above and beyond to help my mom figure out what was going on with the back tail light. Thank you for great service.
June 2024
Good place to shop and friendly people. Make sure to know your vehicle or come with a Vin #, it helps with service and getting the right part
